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Last broadcast on Thu, 9 Feb 2012, 12:00 on BBC Radio 4 (FM only) (see all broadcasts).
Synopsis
ATOL holiday protection will be extended to 6 million more holidays from April. What will the new changes will mean for travellers?
New regulations will make it easier to enforce fines against motorists in private carparks who overstay their time, as well as introduce an independent appeals panel for motorists for the first time.
Many Saab owners are struggling to get work done under their warranties following the collapse of the car manufacturer. Have they been left high and dry? Plus the OFT reports on its investigation into how electrical warranties are sold.
Metal thefts have boosted business for companies making metal alternatives. Julian visits the Grating Company in Suffolk which manufactures polymer based railings and manhole covers and finds out what potential new materials might have.
And we visit a pilot scheme in Somerset to see how an integrated approach to health and social care can improve the quality of care received.
Producer: Rebecca Moore
Presenter: Julian Worricker.
Chapters
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Chapter 1
Changes to the Atol rules mean even if you don't book a package holiday you should still be covered. But airline holidays are still not included.
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Chapter 2
Could this be a way to foil the metal thieves and save councils time and money?
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Chapter 3
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Chapter 4
The Office of Fair Trading has told high street retailers to improve the deal on warranties that they offer to shoppers.
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Chapter 5
Visit Britain’s biggest ever advertising campaign.
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Chapter 6
The NHS in Taunton, are piloting a new scheme using integrated teams which they believes is providing better health and social care to people in their own homes.
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Chapter 7
It’s going to get easier to enforce tickets against drivers who park for too long on private land in England and Wales. So how will motorists be protected against unfair treatment?
Broadcasts
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Thu 9 Feb 201212:00
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Thu 9 Feb 201212:04
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