The Consumer Credit Counselling Service (CCCS)
The CCCS helps people in financial difficulty by providing free, confidential, independent and realistic debt advice.Consumer Credit Counselling Service website
CCCS free phone helpline: 0800 138 1111 (8am to 8pm, Monday to Friday). Its free online counselling, CCCS Debt Remedy, is available anytime on the website.
The National Debtline
A national telephone helpline offering free, confidential and independent advice for people with debt problems. Advice is backed up with written self-help materials which can be sent out for free or downloaded from their website.The National Debtline website
Phone: 0808 808 4000 (9am to 9pm Monday to Friday; 9.30am to 1pm Saturdays). There is a 24hour voicemail to request an information pack or factsheet.
Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Their advice helps people resolve their problems with debt, benefits, employment, housing, discrimination, and many more issues and is available to everyone. Advice may be given face-to-face or by phone.Citizens Advice website
Advice by phone is available from all Citizens Advice Bureaux. In addition, they are in the process of developing a national phone service, which will become available in different parts of the UK over the next two years.
It is now fully operational in Wales, but only for people who live or work there. In England the service is currently being rolled out area by area. If it is not yet available in your area, you will hear options for recorded information.
In Wales, call 08444 77 20 20. In England call 08444 111 444
Elsewhere, check your local bureau's contact details via the website.
You can also visit the Adviceguide online for practical, reliable information.