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As Royal Mail faces an uncertain future, Dominic Sandbrook charts the development of the post office and examines its impact on literacy, free speech, commerce and communication
14/15 When a national postcode system was introduced in the 1970s, it met with fierce resistance
13/15 In the 1930s, the GPO was a model employer, offering staff a secure career path.
15/15 As it sits on the brink of privatisation, what does the Royal Mail mean today?
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