In most parts of the UK, the beauty industry is unregulated. It's up to beauticians and hairdressers to get qualifications, so anyone could open up a salon. Be sure that when you book in for a treatment you're putting your looks in the hands of a pro, or, as Jessica-Jane Clement finds out in this consumer series, it could turn ugly.
DIY beauty horrors at home sees wannabe brunette Rachel, who has been warned she could kill herself if she carries on using home dye. Not that that's going to stop this colour addict trying.
And the powerful acid peel cheaply and easily available online. After one woman was left with 18 scars across her thighs, Jess discovers the acid is even stronger than advertised. She has tracked down the seller with questions about her product - but will she be happy to talk?