Helen thinks she has found the right designer to redesign the Ambridge Organics packaging. Pat's still distracted but insists she's just worrying about getting everything ready for Christmas.
Kathy goes to see Pat and guesses rightly that it's the idea that Rich might be John's son that's playing on Pat's mind. Kathy worries about the impact of taking this further and wants Pat to think about it.
Neil's unhappy about Tracy and her noisy children staying. Susan's relieved that at last Tracy has agreed to help look after Bert and Gary. Neil just wants to know how long this is going to continue. Susan thinks Tracy understands that she's welcome to stay, as long as she shares some family responsibilities. And it's a weight off Susan's mind, having someone else to see to Bert.
Susan's taken aback when Pat asks for Sharon's phone number, but can't find an excuse not to give it to her. She's worried about what will happen if Pat starts asking Sharon questions about Rich. Neil points out that Sharon can look after herself, and Susan's not responsible for what Pat does. She's got enough on her plate as it is.