Why Hate Junk Mail?

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Duration: 29 minutes

It invades our homes, dropping onto our doormats in its millions and costs the taxpayer a fortune to get rid of. It might be a menace in our mailbox but without junk mail, would our postal service survive? Panorama reporter Tom Heap asks whether junk mail is only good for one thing, burning it to heat his home, and investigates whether Royal Mail is addicted to the darker side of the letters business - scam mail.

  • Why scam mail is fit for burning

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    Panorama reporter Tom Heap finds one ingenious use for the scam mail which comes through his letterbox - turning it into paper briquettes ready to burn on his fire.

  • Mail scammers con public out of '£2.4bn a year'

    Mail scammers con public out of '£2.4bn a year'

    Vulnerable people are increasingly falling victim to scammers using tricks like bogus lotteries and fake prizes, to con them out of their life savings.
    It is estimated the letters con people into parting with around £2.4bn every year.
    The BBC's Panorama programme has been investigating the problem as Tom Heap reports.

    Watch the BBC News report
  • Mail scammers con public out of '£2.4bn a year'

    Vulnerable people are increasingly falling victim to scammers using tricks like bogus lotteries and fake prizes, to con them out of their life savings.
    It is estimated the letters con people into parting with around £2.4bn every year.
    The BBC's Panorama programme has been investigating the problem as Tom Heap reports.

    Watch the BBC News report
  • Mail scammers con public out of '£2.4bn a year'

    Vulnerable people are increasingly falling victim to scammers using tricks like bogus lotteries and fake prizes, to con them out of their life savings.
    It is estimated the letters con people into parting with around £2.4bn every year.
    The BBC's Panorama programme has been investigating the problem as Tom Heap reports.

    Watch the BBC News report
  • Royal Mail delivering 'human tragedy' of scam mail

    Royal Mail delivering 'human tragedy' of scam mail

    BBC Panorama investigates the link between Royal Mail's finances and the 'scam mail' letters arriving in Britain's letterboxes.

    Read about the Panorama investigation
  • Are you affected by these issues? Useful websites

    Are you affected by these issues? Useful websites

    If you or someone you know is affected by any of the issues raised in Why Hate Junk Mail?, help is available. The organisations listed below can assist with those concerns.

    List of useful resources
  • Responses to Panorama - Why Hate Junk Mail?

    Responses to Panorama - Why Hate Junk Mail?

    Royal Mail, Spring Global Mail and the Communications Workers Union issued the following statements in response to Panorama: Why Hate Junk Mail?

    Read the statements
  • Why Hate Junk Mail? Join in the debate

    Why Hate Junk Mail? Join in the debate

    Read other viewers comments or leave your own on our blog forum
  • Panorama 2000 to 2008

    Panorama 2000 to 2008

    If you'd like to know more about Panorama programmes between 2000-2008, including features, transcripts, video content and more, please click on the link below.

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Credits

Producer
Andrew Bell
Producer
Andrew Bell
Reporter
Tom Heap
Reporter
Tom Heap

Broadcasts

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