Putting high street banks' financial advice to the test
After the bailouts, the bonuses and the multi-million pound fines for mis-selling products, Britain banks say they have cleaned house and are working hard to rebuild reputations and regain customers' trust. As Panorama's Penny Haslam reports, it is an uphill battle.Read about the investigation
Can You Trust Your Bank?
The Panorama team has gone undercover to test whether staff in our High Street banks have learnt the lessons from the financial penalties imposed for mis-selling insurance and investment products.Watch a clip from the film
Financial journalist Penny Haslam meets savers who have lost out because they were persuaded to put their money into risky investments, and talks to former staff about the pressure they faced to sell.
Can You Trust Your Bank? Join in the debateRead other viewers comments or leave your own on the Panorama blog forum
- Penny Haslam
- Sarah Hey