Can You Trust Your Bank?

Image for Can You Trust Your Bank?Not currently available on BBC iPlayer

Duration: 29 minutes

The Panorama team goes undercover to test whether staff in Britain's high street banks have learnt the lessons from the massive penalties imposed for mis-selling insurance and investment products. Financial journalist Penny Haslam meets savers who have lost out because they were persuaded to put their money into risky investments, and talks to former staff about the pressure they faced to sell.

  • Putting high street banks' financial advice to the test

    Putting high street banks' financial advice to the test

    After the bailouts, the bonuses and the multi-million pound fines for mis-selling products, Britain banks say they have cleaned house and are working hard to rebuild reputations and regain customers' trust. As Panorama's Penny Haslam reports, it is an uphill battle.

    Read about the investigation

  • Can You Trust Your Bank?

    Can You Trust Your Bank?

    The Panorama team has gone undercover to test whether staff in our High Street banks have learnt the lessons from the financial penalties imposed for mis-selling insurance and investment products.

    Financial journalist Penny Haslam meets savers who have lost out because they were persuaded to put their money into risky investments, and talks to former staff about the pressure they faced to sell.

    Watch a clip from the film

  • Can You Trust Your Bank? Join in the debate

    Can You Trust Your Bank? Join in the debate

    Read other viewers comments or leave your own on the Panorama blog forum

Credits

Reporter
Penny Haslam
Producer
Sarah Hey

Broadcasts

See all broadcasts of Can You Trust Your Bank? (5)

BBC © 2013 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.