Dom has received several emails about a utility firm, including one from a couple who were sent a gas bill for 7,000 pounds when they do not even have gas. Dom takes on this and two other cases, and looks at the bigger picture of utility firms and customer service.
Plus the inspirational tale of how one man set up a website to force his house builders to take him seriously.
|Series Producer||John Widdup|
|Executive Producer||Matthew Gordon|