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Consumer news with Julian Worricker. Four government backed train operators from other countries are competing to runinter city trains on one of Britain's busiest rail lines, the West Coast Main Line which runs from London to the North West of England and Glasgow - what would happen to the services if they took over from Virgin Trains?

People affected by financial crime often feel they are not taken seriously, but now a new system of victim support has been set up to help them cope with the emotional and practical impact of fraud.

Fair Trade have launched the world's first ethical certification system for gold - a guarantee that the product has been responsibly sourced and the producers have been ethically treated. But does it benefit those who need it most and what difference does it make to consumers?

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53 minutes

Last on

Mon 7 Mar 2011 12:04

How do I avoid being ripped off by a scam?

How do I avoid being ripped off by a scam?

Take a look at our BBC iWonder guide for useful advice on the latest frauds.