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Greg Dyke, Dan Hannan MEP, Baroness Kramer, Justine Picardie
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Airport Woes

Duration:
40 minutes
First broadcast:
Tuesday 22 February 2011

Business travel and Christmas holidays were ruined for hundreds of thousands of people by snow. While many airports abroad bounced back quickly from bad weather, some in Britain began to resemble refugee camps. But discontent among passengers and airlines goes well beyond winter readiness.
Julian O'Halloran asks how one operator BAA, justifies its grip on no fewer than half a dozen British airports? And questions whether government and regulators need to take more control over the industry in order to prevent further damage to Britain's image abroad..
Producer : Samantha Fenwick.

  • BAA boss regrets passengers' pain over snow chaos

    In his first full account of the crisis, the BAA chief executive Colin Matthews admits deficiencies in the way the company dealt with the bad weather.

    Read Julian O'Halloran's article on the BBC news website
  • READ THE PROGRAMME TRANSCRIPT

    READ THE PROGRAMME TRANSCRIPT

    After the disruption caused by snow, Julian O'Halloran examines the record of airport operator BAA and asks whether Britain's airport woes run deeper than bad weather.

    Read the transcript

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