5/5 What is it like for the telephone operators who break the good news to lottery winners?
BBC Radio 4
4/5 Tony Roth had to wait for a call telling him that he could have a heart transplant.
3/5 Ron and Pauline Friend built a school in Uganda in memory of their murdered son, Martin.
2/5 Educationalist Fiona Byerley's late-night call to a Thai orphanage.