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Last broadcast on Wed, 16 Jun 2010, 12:00 on BBC Radio 4 (FM only) (see all broadcasts).
Synopsis
Consumer news with Winifred Robinson. The Patients Association is calling for a shake-up of the NHS complaints' system. We hear from one man who complained about his wife's treatment just before her death - four years on it has still not been resolved. NHS bosses say these issues are often a lengthy process.
We examine the problems facing Cumbria University. It's the UK's newest and most spread-out university and is fighting to overcome a £30 million deficit just three years after it was opened.
And Love Film, the online subscription business that has shaken up the DVD rental market, giving access to films from around the world. How has it become so successful and has it any flaws?
Chapters
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Chapter 1
The Patients' Association is calling for the NHS complaints system to be improved despite changes last year. NHS bosses say it will take time to get it right.
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Chapter 2
Lovefilm.com, the online subscription service, has shaken up the DVD rental market. We examine its success and ask if there are any problems with it.
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Chapter 3
Labour set up the Pathfinder scheme to rebuild or renovate housing in deprived areas throughout the Midlands and North of England - but now the future of the programme is in doubt.
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Chapter 4
The UK's newest, and most spread-out, university is fighting to overcome a £30 million deficit just three years after it was opened. How are they planning to get out of this financial mess?
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Chapter 5
The world's largest study on the safety of using mobile phones has been launched by researchers in London. It will last for 20 to 30 years. We hear from one of the co-ordinators.
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Chapter 6
The European Parliament votes today to bring together the bits of legislation regarding food labelling and create a system which all European countries will have to adopt.
Broadcasts
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Wed 16 Jun 201012:00
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Wed 16 Jun 201012:04
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