People's champion Dominic Littlewood comes to the aid of consumers stuck in a nightmare that has taken over their life. Dom works to solve the problems, get people their money back, and get companies to change their policies to stop anyone else getting in to the same predicament. Plus he explodes consumer myths and offers top tips to stop you getting done.
Dom helps a district nurse who took out an extended warranty on her car, but landed up spending 3,000 pounds on car hire charges when it took the warranty company seven months to fix her Ford Focus. Dom investigates what extended warranties really cover.
Plus, how to spot a dodgy builder: a whistleblower reveals the tricks of his trade.