If you think you've been mis-sold a mortgage, a word of caution about companies offering to win you compensation. The Financial Ombudsman Service is warning that promises by some claims management companies of up to fifty thousand pounds back may be too good to be true.
British Gas explains why it's still hounding one customer for a debt that a year ago its own Managing Director admitted belonged to someone else. You can email the Commercial Director, Chris Jansen with your own queries firstname.lastname@example.org
And the DVD recorder with the indelible adverts
Julian Worricker presents.