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28/04/2010

Duration:
53 minutes
First broadcast:
Wednesday 28 April 2010

Peter Burkill was the captain of the BA flight from Bejing that crash-landed at Heathrow in January 2008. As the 777 began its descent, both engines failed. With less than a minute to go before it would have crashed into houses, Captain Burkill adjusted the angle of the plane's flaps. This unorthodox manoeuvre gave the plane just enough time to make a safe but precarious landing. Despite being praised in the official inquiry report and being awarded a safety medal by British Airways, Peter Burkill has been unemployed for almost a year.

Also - the Financial Services Authority says some banks may face action over the poor way they have handled customer complaints.

When there's heavy rainfall some sewage pipes flood into rivers and seas. All perfectly legal but the Environment Agency has tried to impose limits on how water companies use the facility.

An online docu-soap - The Specials - about a group of adults with learning disabilities has been nominated for an international award.

And Winifred Robinson's garden furniture is under attack from wasps.

Chapters

6 items
  • Banks and complaints

    The Financial Services Authority has revealed that some banks may face action over the poor manner in which they have handled customer complaints.

  • Captain Peter Burkill

    The pilot of the British Airways 777 that crash-landed at Heathrow in 2008 tells how he is now "unemployable" and has even claimed Job Seekers Allowance.

  • Sewage waterway overflows

    When there's heavy rainfall some sewage pipes flood into rivers and seas. All perfectly legal but the Environment Agency has tried to impose limits on how water companies use the facility.

  • The Specials

    An online docusoap about a group of adults with learning disabilities has been nominated for an international award.

  • Peter Burkhill

    More from pilot Peter Burkhill who in the aftermath of the accident says he was so troubled by rumours sweeping the company that he took sick leave and later voluntary redundancy.

  • Wood eating wasps

    Why your garden furniture is under attact from wasps.

Broadcasts

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    A Week of You and Yours

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