Royal Mail: Is it can't deliver, or won't deliver?
Panorama looks at the troubled Royal Mail and attempts to find out if recent job action is a case of postal workers who can't deliver, or won't deliver.Read reporter Vivian White's feature
Customers: Royal Mail 'not knocking'
Postal workers leaving "Sorry You Were Out" cards when people are in and failing to deliver parcels is a cause for concern says an industry watchdog.Read more on the concerns
In 1968, Panorama looked at the introduction of two-tiered postal delivery and the Post Office's public relations campaign to convince Britons that they were not being short-changed. Watch an abridged version here.
The Post Office's slow march to modernisation in a fast-changing world was the subject of a 1973 Panorama. Watch an abridged version of the programme here.
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Panorama 2000 to present
If you'd like to know more about Panorama programmes dating back to 2000, including features, transcripts, video content and more, please click on the link below.Browse the Panorama archive
- Jeremy Vine
- Vivian White
- Claire Burnett