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Last broadcast on Thu, 17 Dec 2009, 20:00 on BBC Radio 4.
Synopsis
On the eve of what 999 ambulance crews have dubbed Black Friday - traditionally their busiest day of the year - Gill Dummigan investigates how they are meeting tough new government targets for response times. Critics say it's resulting in some areas getting inadequate cover with critically ill patients enduring long waits for medical help.
'Why I will never dial 999 again'
Call for 999 ambulance response targets rethink
The body representing ambulance trusts says government response targets for 999 calls "may not be benefiting patients."
Broadcast
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Thu 17 Dec 200920:00
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