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Last broadcast on Sun, 18 Oct 2009, 20:30 on BBC News Channel (see all broadcasts).
Synopsis
Vivian White investigates the reasons why the ultimate 'no frills' airline has gained a reputation as the brand Britain loves to hate but can't stop using.
Passengers, suppliers and insiders contribute, and chief executive Michael O'Leary doorsteps the programme makers in his own unique style.
Uncut: Ryanair’s Michael O’Leary
Ryanair chief executive Michael O'Leary said he would only give Panorama a formal interview for our programme, Why Hate Ryanair?, if we promised to run it totally unedited. We were not prepared to agree to this, but promised Ryanair we would be balanced and fair.
Reporter Vivian White went to Dublin and grabbed a few minutes with Mr O'Leary on his way out of Ryanair's Annual General Meeting last month. Mr O'Leary said the exchange would be cut to "suit the Panorama agenda". Here is the full, uncut, unedited version of the entire encounter.
A love/hate affair with Ryanair
Ryanair is one of the great success stories in the aviation industry, so why does it divide opinion so much, asks Vivian White, and why do people who don't like it still use it?
Why Hate Ryanair?
As Ryanair prepares to become the first airline to eliminate check-in desks and go completely online, Panorama reporter Vivian White investigates the airline's cost-cutting measures.
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Credits
- Presenter
- Vivian White
Broadcasts
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Mon 12 Oct 200920:30
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Thu 15 Oct 200904:30
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Fri 16 Oct 200900:25
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Sat 17 Oct 200902:00
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Sun 18 Oct 200920:30
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