Listen :
Listen now (28 minutes)
Availability:
Available to listen.
Last broadcast on Sun, 9 Aug 2009, 21:30 on BBC Radio 4 (see all broadcasts).
Synopsis
How do you manage a traditional family shoe repair firm with 550 outlets all over the country? John Timpson does it by dropping in on them all the time to find out what's going on, day by day. He calls it 'upside-down management'. Peter Day went along for the ride.
Peter Day's Webcomment
Contributors to this programme
John Timpson, Chairman and Chief Executive, Timpson
James Timpson, Managing Director, Timpson
Broadcasts
-
Thu 6 Aug 200920:30
-
Sun 9 Aug 200921:30
© 2012~RS~q~RS~~RS~z~RS~05~RS~){kind=small}