Sorry, this episode is not currently available on BBC iPlayer Radio

18/06/2008

Consumer news and issues with Winifred Robinson and Sheila McClennon.

Many Primary Care Trusts are implementing a controversial 'schoolcard' system for rating GP surgeries. The results are published on Trust websites. However GPs say patients will have difficulty interpreting them and they don't give a realistic picture of performance.

Builder Nigel Gray has set up a website, RogueCustomer.com, which allows builders to report customers or contractors who fail to pay up for work they've signed up for. We hear from Nigel and also from Philip Cullum from the National Consumer Council.

Energy prices are rising faster in Britain than almost anywhere in Western Europe. We examine the reasons behind the rise in price and what the future holds.

A new Digital Forensic Unit at the Serious Fraud Office has been set up. So even when mobile phones are switched off, deleted and destroyed, they can be made to give up its secrets. Shari Vahl reports.

The trend has been recently for firms to relocate to places like India and Poland to save on labour costs. We hear from one woman who has moved her company production back to the UK from Poland and examine the reasons behind the return.

Release date:

57 minutes

Last on

Wed 18 Jun 2008 12:00

Health

Health

A selection of the best health advice and discussions from You & Yours.

Lifestyle

Lifestyle

From hanging wallpaper to takeaway apps, some of our favourite features about lifestyle.

Which household jobs should you do every day?

Call You and Yours: How important is it to have a clean house?

A guide to which chores should be done every day, week, month or once a year.

How do I avoid being ripped off by a scam?

How do I avoid being ripped off by a scam?

Take a look at our BBC iWonder guide for useful advice on the latest frauds.