M&S report a turnaround in profits, plus a discussion on end-of-life care.
Would cutting the licence fee damage the BBC?
Learning disability deaths, women beer drinkers, bodies in bins and the Green Deal grant.
Holiday refunds if someone dies and the art of good manners. With Peter White.
What's gone wrong with a flagship rural broadband scheme funded by £460k of public money?
A look at how the supermarkets are responding to the changing ways people shop.
Ousted MPs have five days to clear their desks. Have you been in that situation?
An incorrect energy bill for 14 years, and mortgages for the self-employed.
Trapped in customer services hell? How to get your complaint heard.
You and Yours speaks to the boss of BeautifulPeople.com, plus there's a look at audiobooks