How do NHS patients benefit when their hospital is fined for missing its targets?
Complaints from counsellors about an online register, plus cannabis farms.
A look at the report warning of a crisis in social care caused by budget cuts.
How do charities get your contact details to ask for money? Plus online breast milk shops.
Topics discussed include financial abuse, Ikea customer complaints and Damart's marketing.
Consumer affairs programme.
How tougher affordability rules led to more mortgage rejections in 2014.
The average household now has ten per cent more disposable income. What is it spent on?
Call You And Yours asks if people have ever been put at risk on the road by a cyclist.
Cold calls from firms offering to stop cold calls, plus what makes a show home shine?
The justice system is rapped over how it records and investigates disability hate crime.
M&S report a turnaround in profits, plus a discussion on end-of-life care.
Would cutting the licence fee damage the BBC?
Learning disability deaths, women beer drinkers, bodies in bins and the Green Deal grant.
Holiday refunds if someone dies and the art of good manners. With Peter White.
What's gone wrong with a flagship rural broadband scheme funded by £460k of public money?
A look at how the supermarkets are responding to the changing ways people shop.
Ousted MPs have five days to clear their desks. Have you been in that situation?
An incorrect energy bill for 14 years, and mortgages for the self-employed.
Trapped in customer services hell? How to get your complaint heard.
You and Yours speaks to the boss of BeautifulPeople.com, plus there's a look at audiobooks
One in four children has had private tuition. Is that unfair to those who can't afford it?
SMS spam and can gazumping be stopped? Plus car rentals, private tutoring, and pickpockets
Has the silver screen lost its sparkle?
The backlash against self-service tills, plus a rise in debts to friends and relatives.
Tthe hospitals scrapping visiting hours to allow families in whenever they want.
One in four teenagers is clinically obese. What might help?
Are food supplements worth it and what makes a conman's sucker?