The Game is Broken or Very Slow

This section provides help on what to do if you think the game is not working properly. Please note that the games have not been tested on Windows 8 or OSX10.7 and above, so the games may not perform as expected on these Operating Systems.

The cursor disappears when I'm on the Main Menu. What do I do?

If the game detects that you are using a gamepad, it will not display the cursor on the menus. Instead, you can use the direction arrows on your gamepad to navigate around the menus.

Some of the voices or audio seem to be missing. What do I do?

If you see blue subtitles on screen but don't hear any audio - don't panic! There is no audio for these bits of speech and the game is working properly.

I've found a bug in the game, what should I do?

If you find a bug or have a problem with the game, the best place to start is by looking through this Help section. Then you should check:

Does your system meet the minimum system requirements?

Do you have the latest graphics drivers installed for your machine?

My game isn't working properly, what should I do?

The Adventure Games have been tested on a range of PCs and Macs and should work without problems on machines that are up to four years old.

If you find a bug or have a problem with the game, the best place to start is by looking through this Help section. Then you should check:

Does your system meet the minimum system requirements?

Do you have the latest graphics drivers installed for your machine?

 

The game seems to be running very slowly. What can I do?

You can change the Display settings in the game. If you go to Main Menu and then choose Options, and then Display Settings you will be able to change how the game is displayed on your machine.

Main Menu (opens in new window)

Options Menu (opens in new window)

Display Options (opens in new window)

Reducing the screen resolution or graphics quality may increase the framerate on your machine.

The game graphics are broken and do not display correctly

The Adventure Games have been tested on a range of PCs and Macs and should work without problems on machines that are up to four years old.

The best place to start is by looking through this Help section. Then check:

Does your system meet the minimum system requirements?

Do you have the latest graphics drivers installed for your machine?

It is recommended that you install the latest graphics driver for your video card. The best place to find new drivers for your computer is the manufactures' support website, for example Dell, HP or Samsung.

For NVIDIA graphics cards you can download new drivers from the NVIDIA website.

For AMD graphics cards you can download new drivers from the AMD website.

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