Frequently asked questions (FAQ)

Your questions answered...

  • Q: When's Holby City on?

    A: Holby's on Tuesday evenings at 8pm on BBC One. Any schedule changes will be listed here.

  • Q: I missed an episode. Where can I catch up?

    A: Watch the latest episode of Holby City and clips from previous episodes here, on our homepage.

  • Q: I can't view the clips! What should I do?

    A: To watch video clips on the Holby site, you'll need Flash. To install the latest free version onto your computer, check out BBC Help.

    Please be aware that Holby video clips are only accessible to UK licence fee payers. International users will receive an error message when they try to access these clips.

  • Q: Can you help me with a technical query?

    A: If you're having problems, take a look at the BBC Help section. If the Holby website has a specific error, please email us.

  • Q: Where can I find spoilers?

    A: Sneak a peek at each of our Episode pages which will highlight what's in store for our Holby residents.

  • Q: Where can I get signed autographs?

    A: The BBC provides signed cast photographs for free. To get your fave actor's autograph, please follow these steps:

    Write your letter to the actor.

    Send your letter to:

    Name of actor (i.e. Amanda Mealing)

    Holby City,

    Clarendon Road,



    WD6 1JF


    Mark the top left-hand corner of the envelope with the word 'Autograph'.

    Make sure you include a self-addressed envelope - with your name and address clearly written.

    If you want to write to more than one actor, you must write a separate letter to each cast member.

    Please be patient when waiting for your reply as it can depend on the actors' schedules.

  • Q: Can I become an extra for Holby?

    A: The show only uses professional actors.

  • Q: How do I complain about the TV show?

    A: The Holby website is not responsible for any of the content which appears in the programme.

    For complaints concerning the programme, please contact:

    BBC Information

    PO box 1922


    G2 3WT

    Tel: 03700 100 222.


    Find out more about how to complain to the BBC.

  • Q: Didn't see your question here?

    A: For further help you can contact us.

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