If you, or someone you know, have been affected by the issues raised in this programme, the following organisations can help:


Shelter believes that everybody needs a home in a place they can thrive. More than one million people a year go to Shelter for housing advice and support via their website, helplines and national network of advice centres. Their work won’t stop until there is a home for everyone. Contact the Housing advice helpline on 0845 075 5005 or visit their site.

Go to Shelter's website


Cyrenians offer a wide range of services to homeless and disadvantaged adults. They exist to help people afflicted by poverty to improve their lives and achieve brighter futures.

For more information, visit the Cyrenians site.

The Wallich

The Wallich is a homelessness charity and has been working with homeless and vulnerable people for over 30 years. they work to find lasting solutions to homelessness and prevent its occurrence by working with those who are in danger of becoming homeless. Contact them by phone on 029 2066 8464 or visit their site.

 Go to the Wallich's website


Phoenix is a registered charity and non-profit making organisation that collects donated furniture, household effects and electrical items from the public. After cleaning and testing, are, in turn, passed onto people in need living within Powys. Contact them by phone on 01686 623336 or visit their site.

Go to Phoenix's website


Crisis is a national charity for single homeless people. They are dedicated to ending homelessness by delivering life-changing services and campaigning for change. Their innovative education, employment, housing and well-being services address individual needs and help people to transform their lives Contact Crisis by phone on 0300 636 1967 or visit their site.

Go to Crisis's website

The National Debtline

The National Debtline is a national telephone helpline offering free, confidential and independent advice for people with debt problems.

Advice is backed up with written self-help materials which can be sent out for free or downloaded from their site or contact them by phone on 0808 808 4000, Monday to Friday between 9am and 9pm and on Saturdays between 9.30am and 1pm. There is a 24hour voicemail to request an information pack or factsheet.

My Money Steps (also run by National Debtline), can be contacted by visiting their site.

Go to the website for The National Debtline

Go to the website for My Money Steps

The Consumer Credit Counselling Service (CCCS)

The Consumer Credit Counselling Service (CCCS) is a charity that helps people in financial difficulty by providing free, confidential, independent and realistic debt advice. The CCCS free phone helpline 0800 138 1111 is open 8am to 8pm, Monday to Friday. Its free online counselling, CCCS Debt Remedy, is available anytime at their site.

Go to the CCCS website

Get Connected

Get Connected is a free, confidential helpline for young people who need help but don't know where to find it. You can contact them by phone, email and webchat and they have just launched a new WebHelp 24/7 service so you can find the right source of help when you need it, day or night. Call the helpline on 0808 808 4994 or log on to their site.

Go to the Get Connected website


Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide. Contact the Samaritans by phone on 08457 90 90 90, 24 hours a day, or log onto their site.

Go to the Samaritans website