Information and Support

If you, or someone you know, have been affected by the issues raised in this programme, the following organisations can help:


FRANK offers confidential information, advice and support to anyone concerned about drug misuse, including drug users, their families, friends and carers. You can also talk to FRANK in over 170 languages, just call the helpline and an interpreter will be there if you want. Call the helpline on 0800 77 66 00, 24 hours 7 days a week. You can also text a question to 82111.

Visit the FRANK site

The Wales Drug and Alcohol Helpline

The Wales Drug and Alcohol Helpline is a free and bilingual telephone drugs helpline providing a single point of contact for anyone in Wales wanting further information or help relating to drugs or alcohol. The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services. Contact them on the freephone number 0808 808 2234, 24hrs 7 days of the week

Visit The Wales Drug and Alcohol Helpline site

Know the Score

Know the Score is Scotland’s free and confidential 24 hour drugs information and advice helpline. They can provide you, and those you know, with advice and information about drugs issues. Contact them on 0800 5875879, 24 hours, 7 days a week

Visit the Know the Score site


AddictionNI has been working since 1978 to provide support and treatment to people affected by alcohol or drug addiction. They provide tailor-made treatment programmes for people with drug or alcohol problems, delivered in community settings. They also give confidential support for people affected by someone else's drinking or drug use. Contact them by phone on 02890 664434

Visit the AddictionNI site

Action on Addiction

Action on Addiction is a charity working across the addiction field in research, prevention, treatment, professional education, support for families & children and campaigns. Contact them by phone on 0300 330 0659 between 9 and 5, Monday to Friday

Visit Action on Addiction site

COAP, Children Of Addicted Parents And People

COAP, Children Of Addicted Parents And People is an online charity with a peer led online support network for young people affected by someone else's drug misuse, alcohol misuse or addiction to some form of behaviour such as gambling. COAP provides a place for young people to share their experiences, support each other and to receive support from mentors who live with or have lived with someone else's addiction.

Visit the COAP, Children Of Addicted Parents And People site

Battle Against Tranquilisers (BAT)

Battle Against Tranquilisers (BAT) exists to help those who are addicted to benzodiazepines, tranquillisers and sleeping pills, and drugs with similar effects, and who wish to withdraw from them, to do so as comfortably as possible, and to help them to make the changes necessary in life after withdrawal. Telephone Help Line: 0844 826 9317 (9am-8pm 7 days a week)

Visit the Battle Against Tranquilisers (BAT)site