Information and Support
If you, or someone you know, have been affected by the issues raised in this programme, the following organisations can help:
If you’re based in Scotland, male or female and you need to talk to someone in confidence, call the 24 hour Scottish Domestic Abuse Helpline. The Freephone number does not appear on itemised phone bills and they can put you in touch with local services for ongoing help and support. For further information contact the helpline of visit the website.
Helpline: 0800 027 1234
If you are in immediate danger, please call the police on 999
Scottish Women's Aid
Scottish Women's Aid is a lead organisation in Scotland working towards the prevention of domestic abuse. An important aspect of their work is ensuring that women and children with experience of domestic abuse get the services they need, both from local Women’s Aid groups and from the agencies they are likely to contact. Their members are local Women’s Aid groups which provide specialist services to women, children and young people. These include safe refuge accommodation, information and support.
If you are a woman who needs support, please visit the website for the contact details and opening hours of your nearest Women’s Aid group.
Police Scotland: On Line / Third Party / Remote reporting offers victims or witnesses to domestic abuse, or any person who has concerns for a victim of domestic abuse, the opportunity to report incidents 'on line' in the privacy of their own homes or at a remote reporting site, in a confidential and supportive environment. You can remain anonymous if you wish. On receipt of this report Police Scotland will:
• Ensure the safety and wellbeing of victims, their families and any other person present.
• Conduct a thorough investigation of all incidents, securing all available evidence and take appropriate action.
• Actively pursue offenders so they can be held accountable through the criminal justice system.
There are currently 62 remote reporting sites available in Scotland with more being added on a regular basis. They are and will be available in multi-cultural centres to aid victims, families or concerned people who may not speak English as a first language.
Further information about Remote Reporting visit the Police Scotland website
CHILDREN 1ST works across Scotland to help children and young people thrive safely within their families. Last year the charity supported hundreds of children, young people and their parents growing up with the impact of domestic abuse. It also runs ParentLine Scotland, the confidential helpline and email service for anyone caring for or concerned about a child. Parentline is open through the festive period from 10am to 2pm and is free to call from landlines. A factsheet on domestic abuse is available to download from www.children1st.org.uk/abuse
Helpline: 08000 282233
Cedar Network (children experiencing domestic abuse recovery) is a unique way of working with children, young people and their mothers recovering from living with domestic abuse. The groups create a safe place for children and their mothers to help each other to find the best strategies to deal with their experiences and rebuild their lives. The main aim of the programme is to help mothers to support their children in their recovery.
The Hideout is a website created by Women’s Aid to help children and young people to understand domestic abuse and how to take positive action if it's happening to them.
ASSIST is a specialist independent domestic abuse advocacy service, working across the former 'Strathclyde Police Force' area, which aims to ensure all victims of domestic abuse are safe, informed and supported throughout their involvement with the court process. ASSIST works with, and receives referrals from, various agencies as well as from Police Scotland and can also put forward the views of victims of domestic abuse to the court. For further information visit their website.
roshni is a registered charity which exists to address minority ethnic issues throughout Scotland. Their primary aim is to ensure the safety of children, young people and vulnerable adults from minority ethnic communities. roshni offers confidential and multi-lingual support, a listening ear and information. Free face to face counselling and support is also available for survivors of abuse.
Freephone helpline: 0808 80 22 222
Shakti Women’s Aid
Shakti Women’s Aid is an organisation based in Edinburgh working to offer support and information to all Black Minority Ethnic women, children and young people experiencing and/or fleeing domestic abuse from partners / husbands, ex-partners and other family members.
If you think you or someone you know might be suffering from domestic abuse, forced marriage or any other form of family violence you can contact them for help
Phone: 0131 475 2399
Men's Advice Line
Men's Advice Line offers confidential advice for men experiencing domestic violence from a partner or ex-partner. They offer emotional support; provide practical advice and signposting to other services for specialist help.
Helpline: 0808 801 0327 (weekdays 9am-5pm)
Respect Phoneline provides confidential information and advice for anyone concerned about their violence and/or abuse towards a partner or ex-partner. They offer information and advice to help domestic violence perpetrators stop being violent or abusive.
Phoneline: 0808 802 4040
Broken Rainbow UK
Broken Rainbow UK runs the national Lesbian, Gay, Bisexual and Trans (LGBT) Domestic Violence helpline providing confidential support to all members of the LGBT community, their families, friends and agencies supporting them. Their trained LGBT helpline workers can help build a safety plan, discuss housing options, give general information about legal rights, local support services, discuss making a police report and provide confidential listening support. For further information contact them by phone, email or visit their website.
Phone: 0300 999 5428
(Monday to Thursday 10am–5pm, plus with extended hours on Monday and Thursday until 8pm)
Specialist Transgender helpline workers are available on Tuesday 1pm-5pm.
Victim Support Scotland
Victim Support Scotland offers emotional and practical support to all victims and witnesses of crime across Scotland. To seek help or for further information contact them via their Supportline telephone number or visit their website.
Supportline: 0845 603 9213
Samaritans is available for anyone struggling to cope round the clock, every single day of the year. They provide a safe place to talk where calls are completely confidential. Get in touch by phone or email or find the details for the local branch online
Phone: 08457 90 90 90
Breathing Space is a free, confidential phone and web based service for people in Scotland experiencing low mood, depression or anxiety. They are there in times of difficulty to provide a safe and supportive space by listening, offering advice and information.
If you think you need Breathing Space call the helpline or visit the website.
Telephone: 0800 83 85 87 (from 6pm til 2am Monday to Thursday and 24 hours at the weekend)
A BSL service is also available via the website
Abused Men in Scotland (AMIS)
Abused Men in Scotland (AMIS) is a national organisation dedicated to supporting men who are experiencing, or who have experienced, domestic abuse. They welcome calls from men in need of support or advice, as well as from men and women seeking help for male friends or relatives.
Helpline: 0808 800 0024 (12noon-3pm Mon, Wed, Fri; 7pm-10pm Sun, Tue, Thu)