Information and Support
If you, or someone you know, have been affected by the issues raised in this programme, the following organisations can help:
Debt Action NI
Debt Action NI is aimed at helping those most financially vulnerable in Northern Ireland. They offer free, confidential and impartial debt and money advice services across NI. Their purpose is to help people manage their money and debt issues so they can take back control.
Phone: 0800 917 4607 (weekdays 8am-9pm; Saturdays 9am-3pm)
Text: ‘ACTION’ to 81025
Christians Against Poverty (CAP)
Christians Against Poverty (CAP) is a debt counselling charity which aims to help people with personal debt find hope and a solution through an award-winning free service.
CAP helps people regardless of age, gender, faith or background. Every client is visited in their own home, their creditors are contacted by CAP's experts and ongoing support is offered until the day they are debt free.
Phone: 0800 328 0006 (weekdays)
Citizens Advice Bureau
The Citizens Advice Bureau is able to deal with all kinds of problems but may make referrals to other services if the case is particularly complicated. Information and advice can be found on their online Advice Guide.
Alternatively, find your local Citizens Advice Bureau via the online Directory
StepChange Debt Charity
StepChange Debt Charity helps people in financial difficulty by providing free, confidential, independent and realistic debt advice.
Its free online counselling, StepChange Debt Charity Debt Remedy, is available anytime online
Helpline: 0800 138 1111 (weekdays 8am-8pm; Saturdays 9am-3pm)
Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide.
Phone: 08457 90 90 90
Lifeline is the crisis response counselling helpline for people suffering distress or despair in Northern Ireland. Whatever your age or circumstances if you or someone you know are suffering, Lifeline is there to help.
For immediate support call the freephone number or for further information visit them online.
Freephone: 0808 808 8000 in confidence (24 hours a day)