BBC Radio 1 Presents Coldplay

Ticket Information and FAQs

The event is nearly here!

Here is some essential information for ticket holders:

  • Doors are at 6.30pm with the show starting at 7.45pm and finishing at 8.45pm.
  • Due to the security checks on the door please allow extra time and arrive early to ensure sure that you do not miss the start of the show
  • Please be aware that bags larger than an everyday rucksack or handbag will not be permitted, there are no exceptions to this. If you are travelling to London and have anything larger than a day rucksack you may want to make other arrangements in advance. All mainline terminals have luggage drop off locations.
  • Please ensure you bring photo ID with you to the show to gain entry to the venue. The name of the lead booker is printed on each ticket. The lead booker is your name or the nominated attendee given during the booking process. If you bought two tickets the lead booker name will be printed on both and the guest must arrive at the same time as the person named on the ticket. All tickets are printed with a unique barcode and a reference number that relates to the details of the person who booked the tickets. The barcode is scanned at the entrance to the event and tickets with invalid barcodes will be rejected. Tickets are fully traceable and we can cancel them at any time by invalidating the barcode.
  • There will be no public car parking available at the venue, we stronger recommend you travel by public transport.
  • Please be aware professional photography equipment such as zoom lenses are not allowed in the venue.
  • To attend this event you need to be aged 16 or over. You may be required to provide photographic ID in the form of a passport or driving licence.
  • The bar operates Challenge 21, if you look under this age please bring photographic ID or you may be refused a drink at the bar.

Full terms and conditions

FAQs

To attend this event you need to be aged 16 or over. You may be required to provide photographic ID in the form of a passport or driving licence.

Doors will open at 6.30pm with the show starting at 7.45pm. The approximate finish time is 8.45pm.

Address: St John at Hackney Church, Lower Clapton Road, London, E5 0PD

The closest station to the venue is Hackney Central which is on the London Overground Line (approx 5 mins walk).

There will be no public car parking available at the venue. For registered disabled customers, limited Blue Badge parking spaces will be available at this event. Spaces will be allocated to customers on a first come, first served basis.

All tickets are printed with a unique barcode and a reference number that relates to the details of the person who booked the tickets. The barcode is scanned at the entrance to the event and tickets with invalid barcodes will be rejected. Tickets are fully traceable and we can cancel them at any time by invalidating the barcode.

Tickets are limited to a maximum of 2 per customer and photo ID will be required to be presented by the lead booker upon arrival at the venue on the night of the show. The name of the lead booker will be printed on each ticket. The lead booker is your name or the nominated attendee given during the booking process. If buying two tickets the lead booker name will be printed on both. If you are booking more than one ticket your guest must arrive at the concert at the same time as the person named on the ticket.

Please don’t risk buying tickets or obtaining them through unofficial channels.

You will be able to listen live from 7:45pm on BBC Radio 1. You will also be able to watch the show the following day on BBC iPlayer.

The nature of our rights agreements with artists and record labels mean that we only have permission to broadcast their music performances within the UK. However, content that does not contain full music performances (such as interviews or highlights packages) will be available outside of the UK on a permanent basis.

If you have disabled access requirements you will need to purchase tickets through the general on sale link that will appear on this page. All successful ticket buyers will receive a confirmation email, within this there will be an email address for you to contact us on regarding your access requirements. You will need to contact us by the 23rd November with this information. Those requesting use of disabled access facilities and/or companion tickets will be asked to provide sufficient medical documentation to support their application and to validate their request.

It is important that we are able to identify those people who genuinely need the access and facilities we provide and sadly we are always faced with people trying to exploit this. In order for us to establish this we need you to provide us with details of your requirement(s). We want to understand how your disability may affect you whilst you are at the concert and how we can help you. We will require a photocopy of either your DLA/PIP letter or equivalent or a letter from a medical professional clearly confirming the need for the requests.

Limited Blue Badge parking spaces will be available at this event. Spaces will be allocated to customers on a first come, first served basis.

Please note these access facilities at the event are not available to those with short-term injuries, for example broken legs, or women who are pregnant.

All person’s attending the concert are responsible for their own valuables. The BBC will not be liable for any loss or damage to personal property brought to the venue.

No food or drink can be brought into the venue. A range of alcoholic and soft drinks will be available for purchase at the bar.

The venue operates a Check 21 policy so if you look under this age please bring photographic ID or you may be refused the purchase of alcohol at the venue bars.

There are no current plans for strobe lighting.

Yes, but please be aware professional photography equipment such as zoom lenses are not allowed in the venue.