Got a Q?

Got a question about EastEnders: E20? Check out the answers to some of the most popular.

If you are aged 16-22 and areĀ interested in writing for E20, you should submit a piece of fictional writing for a character that you have made up. You should write either a blog, diary extract or monologue forĀ a fictional character, no longer then 400 words and send it to:

EastEnders: E20, Script Development, BBC Elstree Centre, Clarendon Road, Borehamwood, Herts, WD6 1JF

The deadline for entries is Wednesday 30th November 2011.

Please remember to include your name and contact details on your entry.

If you are an actor, send your CV and a headshot to:

Deborah Sathe, Eastenders: E20, BBC Elstree Centre, Clarendon Road, Borehamwood, Herts, WD6 1JF

Due to a very heavy filming schedule, EastEnders: E20 doesn't offer tours of the set.

Unfortunately, we are unable to offer visits, tours or roles on the programme or as prizes.

Due to the huge volume of requests for donations, we cannot provide EastEnders: E20 memorabilia. For requests concerning appearances by cast members, please write to them individually at the address above.

Most costumes and props are bought from regular high street stores, made especially for the programme or hired from the BBC costume and prop stores.

There are a number of websites which claim to belong to EastEnders: E20 actors and characters. They are not genuine. Do not believe that you are chatting to cast members.

It's EastEnders: E20 policy that actors do not keep gifts sent to them by fans, so please don't send presents. The cast often receive letters containing chocolate or CDs but these have to be sent back.

Due to licensing issues we are currently unable to provide international access to our videos. Therefore, we're afraid they won't play if you live outside of the UK. Sorry!

Any complaints about the BBC should be submitted via the BBC Complaints website.