Information and Support
If you, or someone you know, have been affected by the issues raised in this programme, the following organisations can help:
Help and Support organisations specialising in bereavement support
Cruse Bereavement Care
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss.
Helpline: 0844 477 9400 (weekdays 9:30am–5pm)
Bereavement Advice Centre
Bereavement Advice Centre is a free helpline and web-based information service which supports and advises people on what they need to do after a death. They welcome calls from bereaved people and the professionals and volunteers who support them and aims to give straightforward, useful information, advice and signposting when you need it.
Helpline: 0800 634 9494 (9am to 5pm Monday to Friday)
Winston's Wish is a childhood bereavement charity and provider of services to bereaved children, young people and their families. They offer practical support and guidance to families, professionals and anyone concerned about a grieving child. They believe that the right support at the right time can enable young people to live with their grief and rebuild positive futures.
Helpline: 08452 03 04 05
The Child Bereavement Charity
The Child Bereavement Charity supports families and educates professionals both when a baby or child of any age dies or is dying, or when a child is facing bereavement. Every year we deliver training across a breadth of issues to around 5000 professionals at the front line of bereavement support.
Phone: 01494 568900
Child Death Helpline
The Child Death Helpline is a national charity that offers support to anyone affected by the death of a child of any age, from prebirth to adult, under any circumstances, however recently or long ago. The Helpline is staffed by bereaved parent volunteers supported by a professional team.
Helpline: 0800 282 986
Freephone for mobiles: 0808 800 6019 (every evening 7pm to 10pm; weekdays 10am to 1pm; Tuesday and Wednesday 1pm to 4pm)
The Compassionate Friends
The Compassionate Friends is an organisation of bereaved parents, siblings and grandparents offering support and mutual understanding to others after the loss of a child, of any age, from any cause. They have a national helpline, with calls answered only by bereaved parents, as well as a comprehensive website.
Helpline: 0845 123 2304 (daily from 10am to 4pm and 7pm to 10pm)
Help and Support organisations specialising in emotional support
Samaritans is available for anyone struggling to cope round the clock, every single day of the year. They provide a safe place to talk where calls are completely confidential. Get in touch by phone or email or find the details for the local branch online
Phone: 08457 90 90 90
SupportLine offers confidential emotional support to children, young adults and adults by telephone, email and post.
To speak directly with a SupportLine worker in confidence call the following number, alternatively there is also further information on the website.
SupportLine: 01708 765200
Help and Support organisations specialising in practical support
Dying Matters is a national coalition which aims to raise public awareness about the importance of talking more openly about dying, death and bereavement. They are working to encourage people to talk about their wishes before it is too late, including by writing a will, discussing where they want to die and setting out their funeral plans with friends, family and loved ones. Talking about dying makes it more likely that you, or your loved one, will be cared for and supported as you might have wished and it will make it easier for your loved ones if they know you have had a ‘good death’.
NHS Choices: End of life care
Information from the NHS about about what you can expect during end of life care and the things you may want to think about.
Marie Curie Cancer Care
Marie Curie Cancer Care provides free nursing care to terminally ill patients in their own homes or in one of the charity’s nine hospices. The charity is best known for its network of Marie Curie Nurses who provide expert nursing care and emotional support to terminally ill people and their families. To get help from the Marie Curie Nursing Service speak to your GP, district nurse or discharge nurse.
General enquiries: 0800 716 146
The Cinnamon Trust
The Cinnamon Trust is a specialist national charity for elderly and terminally ill people and their much loved, much needed companion animals.
Phone: 01736 757 900
Help the Hospices
Help the Hospices is the charity for hospice care, representing and supporting more than 200 local hospices. The charity champions the very best care for everyone facing the end of life. They work with hospices and other organisations as they strive to grow and improve hospice and palliative care throughout the UK and around the world.
Carers UK is a charity set up to support the millions of people who care for an elderly relative, a sick partner or a disabled family member. Carers UK provides support, information and advice about caring and campaigns to make life better for carers.
If you need advice about your caring situation you can call or email.
Advice Line: 0808 808 7777 (10am to 12noon and 2pm to 4pm Wednesday and Thursday)
Carers Trust provides comprehensive support services for both carers and young carers, through a unique network of independently managed carers’ centres, schemes and interactive websites. Get in touch to find your nearest carers’ centre or scheme.
Phone: 020 8498 7900
Support for the medical conditions featured within the programme
Help and Support organisations specialising in support services for the medical conditions featured
Macmillan Cancer Support
Macmillan Cancer Support provides quality assured, up-to-date cancer information, written by specialists for patients, relatives and carers. They also offer advice on how to deal with the practical, financial and emotional effects that a cancer diagnosis may have. No one should face cancer alone. If you have any questions about cancer, need support or just want someone to talk to, talk to the Macmillan team.
Helpline: 0808 808 0000
Cancer Research UK
Cancer Research UK carries out research to improve understanding of the disease and find out how to prevent, diagnose and treat different kinds of cancer. It also runs a patient information website, which provides easy to understand information to the public. Anyone affected or concerned about cancer can also call their team of specialist nurses.
Helpline: 0808 800 4040 (weekdays 9am-5pm)
The Riprap website is developed especially for older children and teenagers who have a parent with cancer. In riprap, you can learn more about cancer and its treatment, you can read real stories about how this might affect you and your family and you can use the discussion forum or ask for advice.
Bone Cancer Research Trust
Bone Cancer Research Trust funds primary bone cancer research projects and provides information and support to those affected by the disease.
Phone: 0113 258 5934
Breast Cancer Care
Breast Cancer Care is just a phone call or mouse-click away for anyone living with breast cancer. Their free Helpline, information-packed website and online discussion forums offer a friendly ear and expert guidance to anyone dealing with the turmoil of this life-threatening illness. Across the UK, they also offer skilled emotional and practical support through a range of confidential, face-to-face services, helping people every step of the way.
Helpline: 0808 800 6000
The National Hereditary Breast Cancer Helpline
The National Hereditary Breast Cancer Helpline exists to ensure that those worried about their family history have access to full information on all the options currently available, referrals where appropriate, and full peer support for whatever option is chosen, as well as to ensure that those affected have the opportunity to make informed choices. It is also an important role of the helpline to reassure those worrying unnecessarily.
Helpline: 01629 813000 (24 hours a day)
The Brain Tumour Charity
The Brain Tumour Charity offers a comprehensive information and support service to anyone affected by a brain tumour, led by an experienced, professional and compassionate team.
Services include an information and support line, local support groups, information days, online one-to-one support and online fact sheets. The Brain Tumour Charity also funds scientific and clinical research into brain tumours whilst raising awareness and influencing policy.
Helpline: 0808 800 0004
Brain Tumour Research
Brain Tumour Research represents the united campaign voice of the Brain Tumour Research group of charities, fundraising groups and supporters. It was launched specifically to raise substantial funds for brain tumour research and operates as a separate entity to the member charities. Their website also offers information about brain tumours, symptoms and treatments, and details of support groups.
The Brain and Spine Foundation
The Brain and Spine Foundation offers information and support on all aspects of brain and spine disorders, including resources designed especially for children. Their Helpline is run by specialist nurses and covers all brain and spine conditions. The nurses can answer questions about all neurological conditions, from the fairly common to the very rare, and can offer information and support on any medical or related social or emotional concern you may have.
Brain and Spine Helpline: 0808 808 1000
The British Lung Foundation
The British Lung Foundation exists for everyone affected by lung disease, providing a range of services to help everyone living with or affected by lung disease. They can offer information and advice to make you feel more in control of your condition, and can help you connect with other people in similar situations, so you can talk things through and don’t feel alone.
On their helpline you can talk to a team of respiratory nurses, welfare benefits advisers and counsellors who offer free, confidential and impartial advice on diagnosis, treatment, financial help and emotional and practical issues.
Helpline: 03000 030 555
Chest Heart & Stroke Scotland
Chest Heart & Stroke Scotland improves the quality of life for people in Scotland affected by chest, heart and stroke illness, through medical research, influencing public policy, advice and information and support in the community.
The Chest Heart & Stroke Scotland Advice Line offers a direct link to confidential, professional advice from trained nurses who can answer your questions and offer a listening ear.
Advice Line: 0845 077 6000
Northern Ireland Chest Heart & Stroke
Northern Ireland Chest Heart & Stroke's vision is a Northern Ireland where chest, heart and stroke illnesses have been substantially reduced and where those affected receive high quality services to meet their needs.
NICHS Advice Line: 08457 697 299