Information and Support

If you, or someone you know, have been affected by the issues raised in this programme, the following organisations can help:


FRANK offers confidential information, advice and support to anyone concerned about drug misuse, including drug users, their families, friends and carers. Their website includes a database of local and national services that provide counselling and treatment, searchable by postcode. Alternatively, you can call the helpline on 0800 77 66 00, 24 hours 7 days a week, or you can text a question to 82111.

Visit the FRANK site

Visit the FRANK Service finder


Adfam works to improve the quality of life for families affected by drug and alcohol use. It provides a range of support options especially for the families of drug and alcohol users, including local support group across the UK. General enquiries: 020 7553 7640 (please note Adfam does not operate a helpline)

Visit the Adfam site is an online guide to life for 16 to 25 year-olds. They provide non-judgemental support and information on everything from sex and exam stress to debt and drugs.


See's drink and drugs pages


COAP, Children Of Addicted Parents And People is an online charity with a peer led online support network for young people affected by someone else's drug misuse, alcohol misuse or addiction to some form of behaviour such as gambling. COAP provides a place for young people to share their experiences, support each other and to receive support from mentors who live with or have lived with someone else's addiction.

Visit the COAP site

Know the Score

Know the Score is Scotland’s free and confidential 24 hour drugs information and advice helpline. They can provide you, and those you know, with advice and information about drugs issues. Contact Know the Score on 0800 5875879, 24 hours, 7 days a week.

Visit the Know the Score site

Scottish Families Affected by Drugs

Scottish Families Affected by Drugs provides information and support to anyone who is concerned about someone they care about who is misusing drugs. They can provide information on local services including family support groups, or simply listen if you need to talk. Call their free and confidential helpline on 08080 10 10 11, email

Visit the Scottish Families Affected by Drugs

Scottish Drugs Recovery Consortium

The Scottish Drugs Recovery Consortium provides national direction and coordinates action to promote the recovery of individuals, family members and communities from drug problems and addiction in Scotland.

Visit the Scottish Drugs Recovery Consortium site


AddictionNI has been working since 1978 to provide support and treatment to people affected by alcohol or drug addiction. They provide tailor-made treatment programmes for people with drug or alcohol problems, delivered in community settings. It also give confidential support for people affected by someone else's drinking or drug use. Contact AddictionNI by phone on 028 9066 4434.

Visit the AddictionNI site

Wales Drug And Alcohol Helpline

The Wales Drug And Alcohol Helpline is a free and bilingual telephone drugs helpline providing a single point of contact for anyone in Wales wanting further information or help relating to drugs or alcohol. The helpline assists individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services. Contact the Wales Drug And Alcohol Helpline on freephone 0808 808 2234, 24hrs 7 days of the week.

Visit the Wales Drug And Alcohol Helpline site

Action on Addiction

Action on Addiction is a charity working across the addiction field in research, prevention, treatment, professional education, support for families & children and campaigns. Contact them by phone on 0300 330 0659 between 9 and 5, Monday to Friday.

Visit the Action on Addiction site


Addaction is one of the UK's leading drug and alcohol treatment charities. It has services throughout England and Scotland, that help people (and their families) recover from addiction and substance misuse problems. The charity has services for both adults and young people.

The Addaction website allows you to search for a service that best fits your needs in a location near you.

Use the Addaction Service finder