Terms and Conditions for The Voice UK

The Live Shows

At the end of the Battles, each coach will take 5 acts through to the live shows. This is the final phase of the contest, the artists compete against their team members until there is only one act for each of the four teams. The four finalists will battle it in the Final. Ultimately just one will be named "The Voice - UK" - and will win a recording contract.

1st Live Show

During the first live show, the five remaining acts for Team Tom and Team Will will perform. At the end of the show, the public will be invited to vote for their favourite act/s. The three acts with the highest number of votes in each team (Team Tom and Team Will) will be announced during the results show and put through to the next round. Of the two remaining acts in Team Tom and Team Will, the relevant coach will be able to save one, meaning one from each team will be sent home. At the end of this show, Tom and Will will each have 4 in their teams.

2nd Live Show

During the live show of 5 May, the five remaining acts for Team Jessie and Team Danny will perform. The same process will be followed as above, so four acts for each team will move on to the next stage.

3rd Live Show

During the live show the four remaining acts for Team Tom and Team Will will perform. At the end of the show the public will be invited to vote for their favourite acts. The one act with the highest number of votes in each team (Team Tom and Team Will) will be announced and put through to the next round. Of the remaining three acts in Team Tom and Team Will, the relevant coach will be able to save one who will join the one voted by the public in the Semi Final.

4th Live Show

During the live show the four remaining acts for Team Jessie and Team Danny will perform. The same process above will be followed, so only two contestants for each team move to the Semi Final.

5th Live Show

The Semi Final – The two remaining acts for each of the four teams will perform. Lines will then be opened and viewers invited to vote. For each team, the act with the highest number of public votes (between the two left in each team) will be announced and will represent his/her team in the Final.

6th Live Show

The Final - The one remaining act from each of the four teams will perform. Lines will be announced open after all contestants have performed. Once lines are closed, the act with the highest number of votes will be declared winner of The Voice UK 2012.

In the event of a tie in the public vote, the accumulated public vote received by the acts in the tie during the series may be used as the tie-breaker.

HOW YOU CAN VOTE ON THE VOICE UK

Voting is by telephone only. Voters in the UK can choose either to call from their landline using the long (11-digit) number for the act of their choice or from their mobile phones using the shortcode (7-digit) number for the act of their choice. Please note that callers from the Channel Islands and Isle of Man should call from their landlines using the long (11-digit) number to avoid higher mobile charges.

The numbers to vote for each act will be given out during the live show. Please note that these numbers will change from week to week. So please do not store numbers in your telephone.

Vote lines are opened and closed at the times specified on the programme. Please do not call before the lines open or after the lines have closed as your vote will not be counted, but you may still be charged. Please be aware voting times may change.

If you are watching The Voice-UK on iPlayer, following through a website or any other time shift or catch up service you should not vote since the lines may have closed.

Calls to the long (11-digit) number cost 25p from BT landlines, other networks may vary. Calls to the long (11-digit) number will cost considerably more if made from a mobile device. Therefore, only call the long (11-digit) number, when dialling from a landline. To vote from your mobile in the UK, call the short (7-digit) number announced for your chosen act. You cannot text and you cannot dial the short (7-digit) number from a landline.

From each vote, a minimum of 10p per call will go to the BBC Performing Arts Fund. To learn more about the BBC Performing Arts Fund, please visit: http://www.bbc.co.uk/performingartsfund/

TERMS AND CONDITIONS

Voters must obtain permission from the bill payer before voting and phone voters under the age of 12 should obtain parent/guardian consent before voting. Make sure you carefully dial only the number of the act you wish to vote for.

Votes are only open to individuals as consumers calling from the UK, and not to any agencies, businesses and/or companies.

The BBC reserves the right to disqualify votes if it has reasonable grounds to suspect that fraudulent voting has occurred or if it considers there has been any deliberate attempt to manipulate the result. The BBC can only guarantee that votes individually entered directly through the telephone numbers promoted on the show will count.

There are a number of contingencies which could occur during or before each show, as with any other live television programme. Contingencies cover withdrawal of any act or coach for health reasons or other unforeseen circumstances or outside the control of the BBC. The remedial actions may include, but not be limited to changing the format of the show, including, removing, substituting or adding acts and/or coaches; and cancelling, suspending or altering voting or one of the voting methods at any time. In the event of any contestant leaving the competition, the BBC will decide on contingency plans as it deems necessary and appropriate to the circumstances.

For purpose of verifying any claim for refunds (where offered) or investigating possible voting irregularities, the BBC may need to request the network operator to disclose the telephone number that you are voting from. Please note that this will still be required where you have originally opted not to disclose your telephone number (caller's line identification barring). If you do not agree to this, you should not vote.

Where such investigations are required, the BBC will only ever use your telephone number for the purposes of processing refunds or investigating possible voting irregularities and will not publish or provide it to anyone without permission, except where required for enforcement of these terms. You can read more about the BBC Privacy Policy at www.bbc.co.uk/privacy.

The BBC, its sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for: (i) any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any vote being lost or not properly registered or recorded; and (ii) any act and/or coach leaving the show for any reason.

Please note that you cannot vote by email, red button, text or via this website.

The voting for each show is verified by an independent verification service.

The voting in this programme accords with the BBC's Code of Conduct for Competitions and Voting, details of which can be found on the BBC's Standards and Guidelines website.

Please note that if you are directly connected in any way with the production of the programme or the provision of telephony services to the programme you are not eligible to vote.

The Voice-UK is a co-production between the BBC and Wall to Wall Media Limited, based on a pre-existing format of the show.