If you, or someone you know, have been affected by the issues raised in this programme, the following organisations can help:


ChildLine is the UK’s free, 24-hour confidential helpline for children and young people who need to talk. Trained counsellors are there to provide comfort, support and advice about any problem that’s on your mind. Contact them by phone 24 hours a day, every day, alternatively visit their website.

Phone: 0800 1111

(24 hours a day, everyday) - Calls are free from all existing networks – landline and mobile.

Visit the Childline website


Beatbullying works with children and young people across the UK to provide them with all important opportunities to make positive and lasting changes to their lives and outlook. In particular, they work intensively with those so deeply affected by bullying that they can barely face going to school that next morning.

Visit the Beatbullying website


Kidscape was established specifically to prevent bullying and child sexual abuse, working with children and young people under the age of 16, their parents/carers, and those who work with them. Their Parents’ Anti-Bullying Helpline offers support and advice to parents of bullied children.

Helpline: 08451 205 204

Visit the kidscape website


Youth2Youth is a helpline run by young people for young people. It exists for any young person aged between 11 and 19 who needs emotional support. Young people who are worried, confused or just need to talk can contact their trained volunteers by telephone, email or on-line chat.

Phone: 020 8896 3675   (Mondays and Wednesdays from 6.30pm to 9.30pm)

Visit the Youth2Youth website

Children 1st

Children 1st works across Scotland to support families under stress, protect children from harm and neglect, help them to recover from abuse. Their services include ParentLine Scotland, a helpline and email service for anyone with a concern about a child, which can provide support on a range of issues, which includes bullying and child abuse.For futher information contact them via the helpline number, email or visit their website.

Helpline: 0800 028 2233

 Email: parentlinescotland@children1st.org.uk 

Visit the children 1st website

Cybersmile Foundation

The Cybersmile Foundation offers support, advice and guidance to people of all ages who have been affected by cyberbullying and online hate campaigns. Their services are used by schools, parents and young people all over the world and the helpline is open 24 hours.

Phone: 0845 688 7277

Visit the Cybersmile Foundation website

Child Exploitation and Online Protection (CEOP)

The Child Exploitation and Online Protection (CEOP) Centre is the UK’s national police agency set up to tackle child exploitation on and offline. If you are worried about someone’s behaviour towards a child online, you can report this on the CEOP Homepage or via the ClickCEOP button available on many websites.

CEOP’s Thinkuknow education programme has information for parents, teachers and young people about staying safe on the internet.

Visit the ThinkUKnow section of the CEOP website

Visit the CEOP website

Get Safe Online

Get Safe Online is a leading source of easy-to-understand information on online safety. The site includes advice for parents, guardians and teachers about safeguarding children online.

Visit the Get Safe Online website

UK Safer Internet Centre

UK Safer Internet Centre provides the latest advice on how to use the internet safely and responsibly.For further indformation call the E-Safety advice line or visit the website.

E-Safety advice line: 0844 800 238

Visit the UK Safer Internet Centre website