About Radio 5 live

Radio 5 live is BBC Radio’s home of breaking news and live sports coverage, bringing its audience major news stories and sports events as they happen, along with programming designed to inform, entertain and involve.

How to Listen

In the UK you can listen to BBC Radio 5 live in the following ways:

On AM / MW analogue radio: 909 or 693

DAB Digital Radio: search for BBC R5L

Freeview: Channel 705

Freesat: Channel 705

Sky TV: Channel 0105

For information on listening on these platforms go to BBC Sounds Help.

Online: You can listen and catch up to programmes broadcast in the past seven days at http://www.bbc.co.uk/5live

Downloads: A selection of our programmes are available as free downloads. You can see the full list at our podcasts page: http://www.bbc.co.uk/5live/podcasts/

Mobile: You can listen to 5 live on your smartphone if you visit http://www.bbc.co.uk/5live via your mobile browser. Our mobile site also provides access to our schedule, commentaries page, downloads, clips and more.

Please note: Streaming radio is a data intensive service. Whilst the BBC does not charge for its mobile content, your operator's charges for using the internet over 3G may apply. Connecting via WiFi is recommended where possible.

Internet (WiFi) Radio

To listen on an internet radio, you may need to enter the URL for our live stream, which is available in various formats. The URLs for all radio streams available from BBC Radio are provided at bbc.co.uk/listenonline

For more information, please contact the manufacturer of your device, or refer to the instruction booklet.

International listeners

You can listen to 5 live online if you live outside of the UK online. However, some programmes – such as certain sports commentaries - maybe restricted due to rights reasons. For full listings of which commentaries are available in your area visit our commentaries page: http://www.bbc.co.uk/5live/sport/commentaries/

Contact

We try to reply to all enquiries, but due to the large amount of correspondence we receive, it's not always possible for us to reply individually.

Feedback and Questions for Shows: If you have a query about an individual programme, or would like to give feedback about an individual show or presenter, please go to the individual programme page, found via our schedule

Complaints: If you have a complaint about any aspect of the BBC, including our shows and services, please go to the BBC Complaints website. Or alternatively by post to BBC Complaints, PO Box 1922, Darlington DL3 0UR or by phone on 03700 100 222.

Listening Online: If you'd like to listen to 5 live programmes on your computer and are having problems, or need help setting it up, please visit the BBC Sounds Help page.

For regular updates and news about shows on 5 live, like 5 live and 5 live Sport on Facebook or follow 5 live and 5 live Sport on Twitter.

SMS to the studio: 85058 [Texts will be charged at your standard message rate. Check with your network provider for exact costs]

Call: 08085 909693 [Free from landlines and mobiles]

Frequently Asked Questions

5 Live Text Vote

From time to time 5 Live will ask you to give your opinions on various topics by way of a text vote. To take part you should listen carefully to the announcements given out on air.

Opening and closing times along with how to cast your vote and when the result will be announced will be made clear on air.

Please be aware that each vote may only be open for a short period of time and that votes cast outside the announced times will not be counted but will still be charged. Please listen carefully to announcements, instructions and opening and closing times given out on-air.

Terms & Conditions

1. Listeners can take part in the vote by sending a text message to 85058, following the instructions given out on air. Texts will be charged at your standard message rate. Please ask the bill-payer’s permission before voting.

2. Only one vote per listener will be permitted – one vote per mobile phone number. Any further votes will not count but you will still be charged. Listeners cannot vote by any other method.

3. The vote opening and closing times will be announced on air. Any votes registered outside the announced voting times will not count but you will still be charged. The result will be announced on 5 Live.

4. This is not a competition and there will be no prize for participation in the vote.

5. The BBC reserves the right to disqualify entries or suspend voting if it has reasonable grounds to suspect that fraudulent voting has occurred or if it considers there has been any attempt to rig the voting. The BBC has the right to substitute an alternative selection method at its absolute discretion.

6. If, for any reason, there is a technical problem with the voting, the vote may be suspended or a contingency plan may be actioned.

7. The BBC reserves the right to change, cancel or suspend this vote at any time.

8. The BBC, its sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any vote being lost or not properly registered or recorded.

9. Please note that any BBC staff members or their close relatives, or anyone who is directly connected in any way with the production is not eligible to vote.

10. The voting in this programme accords with the BBC's code of conduct for voting: BBC Code of Conduct Voting.

11. The BBC will only use your personal data for purposes of running this event. The BBC complies with the Data Protection Act 1998. For more information on how the BBC uses your information please refer to: BBC Privacy Policy.

Privacy Notice

When you contribute to the BBC, we may use your contribution in our programmes or content, but we cannot promise to use everything that we receive.

Your trust is very important to us. So the BBC is committed to protecting the privacy and security of your personal information. The BBC will only use your personal data provided by text, phone, email or social media for the purposes of the programme, to verify your contribution, and should we need to get in touch with you. The personal data will be your name and contact details, such as phone number, email address or social media account name (depending on how you contact us) and any personal data you choose to give us within the content of your contribution.

The BBC is the ‘data controller’ of this information. This means that the BBC decides what your personal information is used for, and the ways in which it is processed. The legal basis on which the BBC processes your personal information is the public interest in the BBC producing journalistic content. For editorial reasons and regulatory compliance, we will keep your data for up to one year for phone calls and emails, and two years for text messages and social media messages.

Your data is shared securely with companies who provide services to the BBC in order that we can receive and process your contributions. Those companies are: Broadcast Bionics for phone calls; IMI Mobile for text message and social media contributions. We do not share your data or contributions with any other third parties.

Contributions sent to the BBC through other third-party social media services, third-party messaging services, or email are also subject to the terms and conditions of the service you choose to use, and you should refer to their privacy policies for how they process your data and their individual retention policies.

If you have any questions about how the BBC handles your personal information, or you wish to find out about your rights, please visit the BBC’s Privacy and Cookies Policy. You will also be able to find out more information about how the BBC processes your information. If you wish to exercise your data protection rights in relation to the personal data we hold about you, please visit this page to find out more: http://www.bbc.co.uk/usingthebbc/privacy/what-are-my-rights/.

If you raise a complaint with the BBC about the way it has handled your personal information, you are also entitled to lodge a complaint with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted at: https://ico.org.uk/concerns/.