BBC appoints Capita for Whitehaven Digital Switchover Help Scheme
The BBC has selected Capita Group plc (Capita) as the supplier to deliver the Digital
Switchover Help Scheme in Whitehaven, Cumbria, the first area of the UK
to switchover, in October 2007.
Subject to contract, Capita will provide help with digital switchover to
residents of the Whitehaven area who are eligible for the scheme.
will be offered to those who are 75 and over, the severely disabled, and
those who are registered partially sighted and blind.
A Help Centre located in Whitehaven to provide easy access to information
for eligible customers as well as support with any queries and concerns;
The necessary equipment to convert one television set to digital and
support with installation, where required;
Follow up support, where required, once switchover has taken place.
Zarin Patel, BBC Group Finance Director, said: "Following a very
competitive tendering process, I am pleased to announce that this first
Digital Switchover Help Scheme has been awarded to Capita.
"I am confident
they will deliver a scheme that ensures the most vulnerable residents of
Whitehaven receive the support they need as the switch to digital
This contract will run for 10 months from June 2007 and will cost
Capita was selected from a shortlist of four companies (BT, Capita, EAGA and Vertex), all of whom are eligible to continue to bid for the national
contract to deliver the Help Scheme for the roll-out across the rest
of the UK between 2008 and 2012.
The procurement process for selecting the supplier to deliver the UK-wide
Help Scheme is ongoing, with the contract expected to be awarded towards
the end of 2007.
The scheme will be funded by £600m ring-fenced for this
purpose in the Licence Fee settlement.
Notes to Editors
The process of digital switchover will take place between 2008 and 2012,
TV region by TV region. The exception is Whitehaven, Cumbria, which
becomes the first place to switch in October 2007.
Switchover is a complicated process, and needs to be done in stages so
that everyone in the country will be ready for it. The timetable is as
||Switchover happens in
|West Country, Granada
|West, STV North
|Central, Yorkshire, Anglia
|Meridian, London, Tyne Tees, Ulster
On Wednesday 23 May the BBC Trust agreed that the BBC could take
responsibility for delivering the Digital Switchover Help Scheme.
Peter White will be the Chief Executive Officer of the BBC subsidiary to
be set up to manage the delivery of this scheme.
Peter has previously
worked in a number of senior roles in the BBC including Operations
Director, in BBC's New Media & Technology Division, Director of Financial
Operations, and Finance Director for Nations and Regions.
Other companies that will deliver the Help Scheme in Whitehaven (with Capita as the prime contractor) are DSGi (Dixons Stores Group) and Proximity.
BBC Press Office