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26.02.02

WALES


Week In Week Out exposes identity thieves


Identity theft is one of the fastest growing crimes in Britain, yet there are just a few hundred policemen dedicated to detecting fraud. Tonight’s Week In Week Out (Tuesday 26 February, BBC ONE Wales) looks at how easy it is to steal an identity and asks if more should be done to protect us from this growing crimewave.


The programme goes on the trail of an identity thief who caused havoc for Antony Williams from Llanelli, stealing his name and going on a spending spree.


The thief defrauded banks and building societies and left a trail of unpaid bills. After weeks of investigating, the programme reveals the face of the thief who stole more than £15,000 and ran up hundreds of pounds in unpaid debts. It also looks at how vulnerable people are, with statistics showing that identity theft increased by almost 500% between 1999 and 2000.


Talking to Week In Week Out, Antony Williams says that the first he knew of his identity crisis was when the bailiffs turned up on his doorstep demanding money for a television and stereo he had never bought. In the weeks that followed, Antony says that opening the post became a nightmare as he and his wife received more and more demands for money. Few of the companies wanted to accept that Antony wasn’t their man.


"They all had the same line, it was you must prove that you’re not this person. It was up to me, even though they’d lost the money, not me," he said.


After weeks of investigating the programme tracked down a copy of the passport photograph one of the thieves was using to open accounts in Antony’s name. Initially Antony was told that because he hadn’t lost money his case couldn’t be investigated, but with the new information found by the programme, South Wales fraud squad are taking a closer look at what happened to him.


Week In Week Out launched its investigation in the wake of the September 11 attack on the World Trade Centre, after it became clear the men involved had used a series of identities to fund and to hide their terrorist activities.


Head of South Wales fraud squad Tony Clark told the programme: "Chief police officers would be loathe to put resources into the likes of fraud when they’re measured on the likes of burglary, reducing car crime and reducing public disorder on the streets, and no one can blame them. When you make priorities you make casualties, and in this country at the moment fraud is a casualty."


There are just 600 officers dedicated to the investigation of fraud in Wales, England and Northern Ireland. Yet fraud in all its forms is costing around £13 billion a year.


The programme looks at why identity fraud is on the increase. One woman, convicted of dishonesty, tells how easy it is to get started in the identity business.


"One minute you’re sitting there with a cup of coffee, dropped the kids off, looking at the junk mail. You fill out an application form, use somebody else’s name, you just invent a date of birth: they don’t check, they really don’t check and that’s the major credit card companies," she says. Julie, not her real name, has moved away from Wales now and wants to leave crime behind her.


Part of the problem is the way we spend our money. It gives the fraudster plenty of opportunities, as the programme discovered when reporter Gareth Jones went shopping with cheque and credit card expert Terry Stevens of South Wales fraud squad. He showed how an identity thief can get started using the information on shopping receipts to fake a card or shop over the phone. He told the programme that too often receipts included card numbers, even signatures, which could be copied.


The credit card industry is hoping to have a smart card system - which uses PIN numbers for extra security - up and running by 2005. But while this will help stop the easier forms of card fraud, Melanie Hubbard from the Association of Payment and Clearing Services, which represents the banking industry, said the changes would not rule out identity fraud.


"The industry is preparing to see an increase in it, because when the chip and PIN benefits really start to show, the criminals will not be able to commit their usual methods. They’ll be looking for the next weakest link," she said.


Organisations like APACS are getting together with the government to discuss ways of tackling identity fraud, but until a solution can be found more and more of us may find ourselves falling prey to identity thieves.


Week In Week Out, Tuesday 26 February, BBC ONE Wales, 10.35pm.




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