On Your Behalf

• Updated:
  Weekly
• Average duration:
  29 minutes

Recent episodes (9)

• Banks & Benefits 28 Nov 09

  Sat, 28 Nov 09

  Duration:
  29 mins

  On this week's podcast - we're getting to the bottom of a Sky Talk problem; tackling bank charges - is it all over bar the shouting? And navigating the benefits maze with Eileen Evason, and getting a pensions forecast - will you be happy with yours? Also on the programme - a woman we'll hear from a woman who's still waiting for her winter fuel payment, and later a relieved listener who's got her Disability Living Allowance back!

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• Mixed Meters 21 Nov 09

  Sat, 21 Nov 09

  Duration:
  30 mins

  On this week's On Your Behalf podcast a tale of two gas meters - paying to heat someone else's home - the story of a woman who paid for her neighbours gas for 5 years! Think you're missing out on a benefit? How to check on line, no questions asked with a new online calculator - but will it put you right or casue more confusion than it helps? Our own benefits advisor Eileen Evason has tried it out. And Ryanair finally have to fork up for expenses but what about compensation - 18 months later.

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• Buggy Blues 14 Nov 09

  Sat, 14 Nov 09

  Duration:
  30 mins

  After the baby push-chair problems that were highlighted in the news during the week, On Your Behalf asks who decides to recall a product here? And you have been warned - how crooks are trying to cheat you out of your cash and how you can avoid them. And why knowing your rights could save you some money on the High Street this Christmas.

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• Credit Card Woes 07 Nov 09

  Sat, 7 Nov 09

  Duration:
  30 mins

  Audrey Carville sits in for Linda this week with a story which reminds us just how important it is to hold onto ALL our receipts. Six months ago one listener filled up his new company car with £42 of petrol at a local filling station. He didn't give it another thought until a month later when his credit card statement came through, and he discovered that he had actually paid over £400. Independent financial advisor Peter Yarr joins Audrey to looks at Christmas savings schemes and the mortgage maze, and resident benefits expert Eileen Evason who will be talking about how carers are getting a hard deal.

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• Travel Special 31 Oct 09

  Sat, 31 Oct 09

  Duration:
  29 mins

  Spooks, ghostly goings-on and fireworks are all part of Hallowe'en but they shouldn't be part of your holiday! In this timely Hallowe'en Travel Special edition of On Your Behalf, Linda McAuley looks at cancelled flights and checking in on line; If things do go wrong, your rights and how to resolve them - and how to get the best deal if you're tied to the school holidays.

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• Carers & Banking 24 Oct 09

  Sat, 24 Oct 09

  Duration:
  31 mins

  Carers - are they treated differently by banks and financial institutions because they care? Why more and more people are putting their money into a pre paid funeral. And if you can't bank on the post, should you bank on-line?

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• Phoenix Gas Bills 17 Oct 09

  Sat, 17 Oct 09

  Duration:
  30 mins

  On this week's programme - your Phoenix gas bill - can you make head or tail of it? Do you know how it's calculated? And are you happy you're paying the right amount if you pay by direct debit? And are your children spying on you? We'll hear from a 9 year old who's been doing just that, with his parent's permission. Find out more about the Energy Detective.

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• Customer 10th Oct

  Sat, 10 Oct 09

  Duration:
  29 mins

  This week customer service, internet security and identity fraud and Consumer Advisor Hazel Scott joins us to work through your queries.

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• October 3rd

  Sat, 3 Oct 09

  Duration:
  30 mins

  This week, the answer to your Setanta woes and carers, are you getting all that you're entitled to?

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