Tickets Terms & Conditions

  1. All participants must provide the BBC with the required details to register for the charity tickets ballot. The BBC (or companies working for the BBC) will only ever use the personal details for the purposes of administering the ballot, and will not pass them on to anyone without the data subject’s permission. If you would like to know more about the BBC's privacy policy, please see Privacy Policy. All information is deleted annually, following the closure of the previous year’s ballot and the opening of the current year’s ballot.
  2. To register, a representative from the charity must submit the correct, completed online form. Only employees of the charity are able to represent a charity in order to register for the draw. All winning charity representatives will be verified with the organisation.
  3. The websites for the Charity Commission for England and Wales, the Office of the Scottish Charity Regulator (OSCR) and the Charity Commission for Northern Ireland will be used to verify registration details and, where necessary, to obtain contact details in order to confirm the identity of an individual representing a charity.
  4. In the event of a charity disputing the right of the individual applicant to represent the charity, the tickets will be allocated to a representative nominated by the charity.
  5. The BBC Outreach & Corporate Responsibility Charity Tickets ballot is only open to UK charities (including the Channel Islands and the Isle of Man) with a valid charity registration number. BBC corporate charities are not eligible to join the draw.
  6. Each charity may register for the ballot once only (monitored by the charity registration number). Local or regional branches of a charity should obtain permission from the head office before registering for the ballot.
  7. By registering for the ballot, a charity is granting us the right to publish their name if successful.
  8. The registered charity representative will be contacted by email. The BBC will make three attempts to contact the successful recipient. Tickets unclaimed after 28 days of the initial contact will be deemed to have been forfeited and the BBC reserves the right to offer the tickets to the charity next drawn at random or to cancel the reserved places.
  9. Unsuccessful parties will not be contacted.
  10. Tickets must be taken as stated and cannot be deferred. There will be no cash alternatives.
  11. Registered charity representatives must comply with all rules to be eligible for the ballot.
  12. Ineligible entries or entries made fraudulently will be automatically disqualified. The winning charities are responsible for ensuring that tickets holders have the minimum age and meet any other requirements to attend the relevant event/venue. The BBC will not be responsible for any failure by the ticket holders to gain entry or re-entry to the event due to the behaviour of the ticket holder or their failure to meet the admission requirements set out by the event organiser or venue.
  13. This draw is not open to employees or contractors of the BBC or any person directly or indirectly involved in the organisation or running of the draw, or their direct family members.
  14. The BBC's decision is final and no correspondence will be entered into.
  15. The BBC reserves the right to cancel the ballot at any stage, if deemed necessary in its opinion, and if circumstances arise outside of its control.
  16. Registered charity representatives will be deemed to have accepted these rules and to agree to be bound by them when entering this ballot.
  17. Registered charity representatives may be asked to take part in post draw publicity.
  18. Tickets must not, under any circumstances, be sold, auctioned, used for fundraising purposes or exchanged for goods.
  19. Tickets may be awarded to users of the charity or volunteers working for the charity. They may not be offered to paid employees or trustees of the charity.
  20. When the minimium studio age allows, tickets may be awarded to children aged under 16 (minimum is 12 years). If this is the case, a parent or guardian must consent to their attending the show and an adult must accompany them. Proof of age, identity and eligibility may be requested.
  21. Representatives of a charity who are under 16 must seek approval from a parent or guardian as a condition of entry. If, after making reasonable attempts, the BBC cannot confirm with the parent or guardian that consent has been granted the ballot registration will be disqualified.
  22. This ballot is administered by the BBC.
  23. These terms and conditions are governed by the laws of England and Wales.

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