Charity Ticket FAQs

Which BBC shows are involved in the BBC Outreach & Corporate Responsibility charity tickets ballot?
You can find a full list of participating shows here.

Is entry guranteed?
Yes. Any places offered to charities as a result of being drawn in the BBC Outreach & Corporate Responsibility charity tickets ballot will have guaranteed entry to the show offered.

Does entry guarantee a seat?
Most of the studio audiences at our recordings are seated, so seats will usually be guaranteed. However, some of our productions are predominantly 'standing' shows. If anyone attending such a show has special access requirements, we will do our best to accommodate their needs.

Is there a charge for the tickets?
Charities awarded places from the BBC Outreach & Corporate Responsibility charity tickets ballot and the service users or volunteers they offer them to will not be charged for tickets or entry to the studio. However, the BBC cannot cover travel costs to and from the studio or provide food and drink to the audience, so there may be a charge to cover these costs.

How and when will tickets be issued?
Different shows have different ways of organising entry to the show, so we'll explain the details when we contact a charity to let them know they have been drawn in the ballot and to confirm the details of the places being offered.

A particular show is not on the list - will places be offered?
There are a number of reasons why a particular show is not included in the list of participating shows. For example, it may not currently be recording (even if it is being broadcast now it may have been recorded some time ago). Or the production may not have signed up to the BBC Outreach & Corporate Responsibility charity tickets ballot yet. Places to a particular show cannot be guaranteed, athough it is possible to express a preference of programme type and location.

Are there restrictions to what can and cannot be brought to a recording?
Food and drink will not be allowed in most recordings. Some shows won't allow mobile phones into the studio and will ask for them to be left outside. Others will allow a phone into the studio but will ask for it to be turned off. Cameras will not be allowed in the studios and there is not usually a cloakroom so large bags may cause a problem.

How do I find directions to a venue?
Our shows are recorded in various locations. Details of the location for a specific recording will be included in the email we send when we contact a charity to let them know they have been drawn in the ballot and to offer places. However, common locations are the Radio Theatre and MediaCityUK.

When will the recording be broadcast?
BBC Outreach & Corporate Responsibility does not hold details of when recordings will be broadcast. You may be able to find out from the show's BBC website, or visit BBC Programmes to search the next week of TV and radio schedules for a particular programme, by title, channel, subject or keyword.

Are group bookings available?
The BBC Outreach & Corporate Responsibility charity tickets ballot offers pairs of tickets to charities to use to reward service users and volunteers. Group bookings cannot be made via this scheme. However, group bookings can be made to some shows via the BBC Shows website.

Is parking available?
It is important that BBC Outreach & Corporate Responsibility are informed of possible special access requirements when registering for the ballot, although details can be confirmed once an offer of places has been made following the draw. Parking facilities are not available at most studio sites, although parking facilities for Blue Badge holders are available at Television Centre.

What arrangements are there for access needs/disabled people?
It is important that BBC Outreach & Corporate Responsibility are informed of possible special access requirements when registering for the ballot, although details can be confirmed once an offer of places has been made following the draw. At all venues we welcome assistance dogs and at most venues we offer wheelchair access, adapted toilets, induction loops and sign language interpretation.


Please be aware smoke effects, strobe lighting, lasers and loud noises may be used in the studio.

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