FLIGHT
FIASCOS
This week On Your Behalf we’re dealing with listeners’ flight
fiascos.
The man who flew all the way to China for a university graduation ceremony
– but his luggage didn’t!
The partially sighted woman who’d told the airline she needed help
flying to Manchester for a family funeral. She was left till 3 in the
morning waiting for a cancelled flight. Where do you stand when the airlines
let you down?
If you have a complaint about an airline you should contact the Air Transport
Users Council (AUC) is the UK's consumer council for air travellers.
AIR TRANSPORT USERS COUNCIL
Air Transport Users Council
Room K201
CAA House
45-59 Kingsway
London
WC2B 6TE
Phone: 020 7240 6061
Fax: 020 7240 7071
If you’ve had a travel
experience you’d like On Your Behalf to investigate, tell us about
it EMAIL
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Air
Transport Users Council
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GET
IN TOUCH
Is there a consumer issue you would like On Your
Behalf to investigate? Email us here. |
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