Daily
Express Ten Pound Cruises
And here’s a question for you -
when is an offer of a £10 cruise not really an offer of a
£10 cruise – when it’s with the Daily Express.
On Your Behalf finds out are newspaper promotions really what they
seem…..We hear from one listener, Marie from Castlewellan,
who collected the tokens, sent them off and waited for notification
of her cruise dates. But it wasn’t as simple as that and she
was left feeling disappointed and let down.
So, On Your Behalf got in touch with the Daily Express they issued
this statement –
‘We regret any problems
that may have been faced by readers of the Daily and Sunday Express
who entered the £10 Cruise offer last year. The promotions
company that provided the offer encountered a series of problems
including several major hurricanes in the Caribbean last year, which
caused huge scheduling problems. Together with the company, we are
working hard to find ways to satisfy all readers who applied for
this offer, although it must be pointed out that none of them are
out of pocket in any way. By the end of the week all participants
will have received a letter offering alternatives to the cruise
should they wish to take this up. Mrs Cairns has been contacted
and will be booked on a cruise within 48 hours.’
So – a happy ending
in this case - BUT beware – remember, there’s usually
always a catch if you’ve had a similar
experience then get in touch with ushere at
On Your Behalf,
Ormeau Avenue,
Belfast BT28HQ
Or E-MAIL
US
DAILY EXPRESS
If you have experienced difficulties
with the Daily Express Cruise offer you should contact
TRADING STANDARDS
Address: Trading Standards Service, Department of Enterprise Trade
and Investment, 176 Newtownbreda Road, Belfast, BT8 6QS
Tel 028 9025 3900
Fax 028 9025 3953
Telephone:Consumerline 0845
600 6262 Monday to Friday 9.00am to 5.00pm
Fax 028 9025 3945 Textphone: 028 9025 3988
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