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Dear Bob, My friend told me to worry about fishing but I live 200 miles from water? Yours, AloisiusA: Dear Aloisius, Your friend is telling you to be wary of spam email. ‘PHISHING’ describes spam emails, that aims to trick people into disclosing confidential information such as credit card details, bank details, user ID and passwords. Spam emails can be dangerous to you and dangerous to your computer as the may contain viruses or spyware as well. Follow my tips to recognise these spam emails and avoid the bait…

Step 1
How to recognise a spam email:
Step 2
Spam email seems urgent. It contain spelling errors and poor grammar.
Step 3
Asking for confidential information and contain links to suspicious looking websites.

Step 4
You may not be addressed personally.
Step 5
What to do if you get a spam email:
Step 6
Don’t click or open unsolicited emails. Delete it or pass it to scams@oft.gsi.gov.uk

Step 7
If you do open a spam email, do not open or click on attachments.
Step 8
Attachments could contain viruses or damaging software that could weaken the security of your computer.
Step 9
Never pay for a gift and disregard offers that ask you to.

Step 10
If in doubt, don’t reply.
Step 11
How to protect yourself:
Step 12
Never email your personal or financial information. Always check url of a site that asks you to fill in confidential information.

Step 13
Know the address, phone number and identity of companies you’re dealing with.
Step 14
Protect yourself with an anti-virus software, anti-spyware, and firewall.
Step 15
Check your bank statements regularly.

Step 16
This is an example of Spam email.

Remember legitimate organisations will never ask you to update, confirm or validate personal details by email.


Click here to download this information in a fact sheet. Large page:850k


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