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Alcoholics Anonymous
Private home telephone number of health liaison officer for Alcoholics
Anonymous Norfolk and Waveney. Confidential telephone helpline offering
help and support to people who are trying to overcome drinking problems.
01603 621128 or national helpline is 0845 7697555.
Norcas
Confidential, professional information, advice, assessment, counselling
and support for anyone who has a drink or drug problem or is concerned
about a relative, friend or colleague.
Great Yarmouth Office 01493 857249 or email gt.yarmouth@norcas.org.uk
Open Monday to Thursday 9am - 12.45pm and 2 - 4.45pm, Friday 9am
- 12.45pm and 2 - 4pm Norwich Office 01603 660070 or email p.square@norcas.org.uk
Open Monday, Tuesday and Thursday 9am - 5pm, Wednesday
9am - 8pm, Friday 9am - 4.30pm. Cromer Office 01263 514927 or email
n.norfolk@norcas.org.uk Open Monday to Friday 9am - 5pm. www.norcas.org.uk
Offices closed on bank holidays over Christmas
period but there is an answerphone giving national helplines to
call.
Age Concern
The Age Concern website has help and information on a range of issues
affecting older people. Lots of factsheets to download as well as
details of your nearest branch.
0800 0099 66 Information line 7am-7pm every day.
www.ace.org.uk
National AIDS Helpline
0800 567 123 – Free 24-hour national AIDS Helpline offering information
and support. www.nat.org.uk
Norfolk Carers Helpline (Crossroads)
24-hour freephone helpline for any carers in the Norfolk area. 0808
808 9876 www.norfolkcarershelpline.org.uk
Childline
Free confidential 24-hour helpline for children
and young people. Call 0800 1111 about any problem – day or night.
Children who are deaf or find using a regular phone difficult can
try textphone 0800 400 222. Lines can be busy but please keep trying
and you will get through. www.childline.org.uk
Dentists
If you require a Dentist out of hours
contact your own Dentist's number in the first instance. You will
then be put through to the emergency Dentist on duty. Emergency
Dental Service for weekends and Bank Holidays: Norwich, North Norfolk,
South Norfolk and Great Yarmouth: 01603 419800 or contact NHS Direct:
0845 46 47.
District Council websites
24 hour emergency numbers for Planning and Transportation. If a
tree has been blown over or a pot hole has opened up, then call:
Aylsham Office for North Norfolk: 0845 758 1762
Hethersett Office for Mid and South Norfolk: 0845
758 1761
King's Lynn Office for West Norfolk: 0845 602 1930
Breckland Council
www.breckland.gov.uk
Broadland District Council
www.broadland.gov.uk
Great Yarmouth Borough Council
www.great-yarmouth.gov.uk
Norfolk County Council
www.norfolk.gov.co.uk
North Norfolk District Council
www.north-norfolk.gov.uk
Norwich City Council
www.norwich.gov.uk
South Norfolk District Council
www.south-norfolk.gov.uk
King's Lynn and West Norfolk Borough Council www.west-norfolk.gov.uk
Cruse
Help for anyone affected by bereavement. National charity with local
branches. Call the national helpline number on: 0870 167 1677. Open
9.30am - 5pm every day apart from Bank Holidays.
Young Person's Helpline for 12 to 18 year olds,
freephone 0808 808 1677.
Electricity
Emergency and electricity supply faults call EDF
Energy on 0800 783 8838.
www.edfenergy.com
Gas
If you smell gas call the Transco national gas
emergency service on 0800 111 999. Calls are free and the service
is open 24 hours a day, every day of the year.
www.transco.uk.com
GP
If you require a GP out of hours contact your own
GP's number in the first instance. You will then be put through
to the emergency GP on duty.
National Debtline Helpline
Free advice on dealing with debt problems
0808 808 4000
www.nationaldebtline.co.uk
Norfolk Money Advice
Normal opening hours 10am-3pm from Monday to Wednesday and Thursday
10am-1pm 01603 763980
Closed 23 December until 2 January but leave message on answerphone.
www.nacab.org.uk
Domestic Violence
Leeway Norwich Women's Aid
Advice and safe, temporary accommodation for women & children fleeing
domestic violence. 01603 623745.
Opening times: Christmas Eve 9am - 8pm, Saturday 27 December 11am
- 4pm, Sunday 28 December 11am - 4pm, Monday 29 December 11am -
4pm, Tuesday 30 December, 9am - 9pm, Friday 2 January 9am - 9pm.
Answer machine at all other times with emergency contact details.
www.leewaynorwichwomensaid.fsnet.co.uk
24-hour National Domestic Violence Helpline
A national 24 hour helpline for women and children experiencing
domestic violence 0808 808 999. Open every day.
www.refuge.org.uk
Women's Aid
National charity working to end domestic violence against women
and children.
08457 023468 – 24-hour telephone helpline operating over the Christmas
period www.womensaid.org.uk
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