Media playback is unsupported on your device

Being homeless 'not taken seriously' by local council

30 January 2014 Last updated at 03:26 GMT

The number of 17 to 24-year-olds who are homeless is on the rise, according to new figures from Citizens Advice.

During 2012-13, 4,529 people asked for help, an increase of 57% from 2007-08 when the service received 2,890 calls.

Eighteen-year-old Carla ran away from home when she was 12 because, she said, she was physically abused by a family member.

She was homeless for a number of months last year, before being put in touch with Citizens Advice.

Carla was speaking to Newsbeat reporter Frankie McCamley.

Follow @BBCNewsbeat on Twitter