Fans wait on Creamfields refunds after flooding
Creamfields organisers say they will make a decision about refunding tickets later this week.
Following heavy rain, the Festival had to be cancelled over the weekend because parts of the arena and campsite had flooded.
Fans were hoping to see acts such as Deadmau5, Calvin Harris and Sub Focus, who were all due to appear on the Sunday night.
Radio 1's Zane Lowe was also due to perform on the final evening of the festival, on the North Stage.
"After a very difficult weekend we ask you all to please be patient a little longer, a refund announcement will be available shortly," say organisers.
They add: "We know you have lots of questions and we will do our utmost to answer all your questions in time."
Those who had tickets for the Festival are advised to visit the Creamfields website for information.
On Sunday morning, a statement was issued with advice for day ticket holders, telling them not to travel to the event in Daresbury, Cheshire.
Event bosses spent much of Sunday working with Cheshire Police to ensure everyone on site could get away safely and no serious casualties have been reported.
People were already leaving the festival before it was cancelled, due to the poor weather conditions.
Natasha Salmon, 20, from Guildford, had a Creamfields weekend ticket but left the festival on Sunday morning.
"It was a complete washout. We're all really gutted that we've had to leave so early."
Her friend, 20-year-old Charlotte Neal from Southampton, added: "I'm gutted. We've missed Deadmau5.
"We've missed Calvin Harris and all the acts that we wanted to see."
Creamfields had already played host to acts including Avicii, Flux Pavilion and Skrillex.
Danny Howard's Radio 1 show was broadcast live from the festival on Saturday too, with guests including Nervo, Sander Van Doorn and Eddie Halliwell.