Isle of Man hospital 'not meeting standards'

Noble's Hospital The second review was held on 12 March into acute medical admissions

Related Stories

Standards of care are not being met at Nobles Hospital on the Isle of Man, according to an independent review.

The West Midlands Quality Review Service found more than 50% of areas within the island's critical care department to be underperforming.

The first phase of the £200,000 review, which started last November, looked into Accident and Emergency, Theatres and Anaesthetics and Critical care.

Health Minister Howard Quayle said the review was "warts and all".

The review pointed to a number of failings in emergency theatre, bereavement support, staffing levels, staff training and mental health service provision.

'Blame culture'

Areas such as infection control, privacy, dignity and security were all found to be adequate, however, inspectors expressed concern about a "culture of blame" within the hospital.

Howard Quayle MHK Health Minister Howard Quayle said his department was committed to change

"Managers, politicians and clinical staff blame each other, and clinical staff blame other clinical staff - this is something which undermines the morale of staff and confidence of patients," states the report.

A team of 11 inspectors found the emergency department at Noble's hospital to reach 36% of required standards, 57% in the Theatres and Anaesthetics department and 49% in critical care.

'Warts and all'

The report put forward a number of recommendations including more staff training, better leadership and improved governance but warned "the required change in culture will not be easy".

Health Minister Howard Quayle MHK said the department is "committed to making the changes needed."

He said: "No stone will be left unturned during this review - it is incredibly thorough - it is warts and all."

"We are being totally honest, up front and open about the findings and we are giving a commitment that where there are areas where improvement is needed we will be working to make changes as soon as possible.

"We are blessed with incredibly talented and dedicated staff at this hospital."

The second review was held on 12 March into acute medical admissions and the care of adults with long-term conditions.

The third takes place on 4 July into health service governance (Health and safety, infection control and auditing).

More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites

BBC Isle of Man

Weather

Douglas

Min. Night 14 °C

Features

  • A painting of the White House on fire by Tom FreemanFinders keepers

    The odd objects looted by the British from Washington in 1814


  • Chris and Regina Catrambone with their daughter Maria LuisaSOS

    The millionaires who rescue people at sea


  • Plane7 days quiz

    What unusual offence got a Frenchman thrown off a plane?


  • Children testing a bridge at a model-making summer school in Crawley, West SussexSeeding science Watch

    The retired professor who turned village children into engineers


  • Krouwa Erick, the doctor in Sipilou town at the border of Ivory Coast and Guinea - 27 August 2014Bad trip

    The Ebola journey no-one in Ivory Coast wants to take


BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.