Guernsey

Guernsey Electricity admits automatic meter issues

  • 11 December 2013
  • From the section Guernsey

Guernsey Electricity has admitted ongoing problems with its automatic meters.

Nearly 30,000 of the smart meters, which send readings back to the company, have been installed in the last few years.

Complaints from homeowners who had the meters, but were receiving estimated bills, began last year.

The company said "a small percentage of customers" were suffering from "interruptions" in the data sent back.

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