Herm communications 'cut off by cruise ships'

Cruise Ships in Little Russell Cruise Ship captains have been given co-ordinates by telecom company Sure to avoid blocking microwave signals

Related Stories

Cruise ships visiting Guernsey waters are causing Herm to be left without phone or internet, according to the island's government.

The ships are being asked not to anchor in parts of the channel between the islands because of concerns it is disrupting Herm's telecoms signal.

The island uses microwaves for internet access and landline calls but the signals can not pass through the ships.

Representatives from Herm tourism said it has happened twice in 18 months.

Jess Bisson, from the telecom company Sure, said they were working on an alternative where the signal could be sent around the ships.

She said: "There have been co-ordinates given so the harbour master can liaise with cruise ships."

Herm's director of hospitality Jonathan Watson said online access is crucial for Herm's businesses.

He said: "It is being transmitted from Guernsey perfectly well and we haven't received it here.

"We can't use property management systems for accommodation and systems for gift shops because they are internet based."

Guernsey's harbour master Captain Peter Gill said due to the lack of space in the Russell microwaves will occasionally still be blocked.

More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites

BBC Guernsey


Guernsey Airport

8 °C 5 °C


  • Mukesh SinghNo remorse

    Delhi bus rapist says victim shouldn't have fought back

  • Aimen DeanI spied

    The founder member of al-Qaeda who worked for MI6

  • Before and after shotsPerfect body

    Just how reliable are 'before and after' photos?

  • Lotus 97T driven by Elio de AngelisBeen and gone

    A champion F1 designer and other notable losses

  • A poster of Boris Nemtsov at a rally in St Petersburg, Russia, 1 MarchWho killed Nemtsov?

    Theories abound over murder that shocked Moscow

Try our new site and tell us what you think. Learn more
Take me there

Copyright © 2015 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.