Nairobi Westgate attack: Victims are 'unarmed innocent citizens'
23 September 2013 Last updated at 11:31 BST
The BBC has spoken to people on the street in Nairobi, who are waiting for news of the remaining hostages apparently being held at gunpoint inside the Westgate shopping centre.
At least 69 people are known to have been killed and more than 170 injured since the attack began in Kenya's capital on Saturday.
Between 10 and 15 attackers are still inside the Westgate shopping centre. The Somali al-Shabab movement has said it was behind the attack.